Remote Account Manager | Growth & Retention for Welkom

Placements24; Willows (CA); Hybrid; USD 65,000 - 110,000; Full time

Benefits offered by this job

Competitive salary and bonuses

Remote work flexibility

Health benefits

Professional development

Supportive team culture

Job summary

Placements24 is seeking an experienced Account Manager to join our client’s team, supporting a remote client base across Welkom region opportunities and focusing on long-term relationships. You will be the primary contact, understand client needs, resolve issues, and help grow accounts.

We value strong communication, proactive problem solving, and the ability to work independently in a remote setting. Competitive salary, bonuses, and health benefits are offered.

Qualifications

• Experience in account management or client-facing roles.
• Strong communication and negotiating abilities.
• Proficiency with CRM systems and sales tools.

Responsibilities

• Manage a portfolio of accounts, ensuring retention and satisfaction.
• Understand client objectives and map them to our products and services.
• Identify upsell and cross-sell opportunities within existing accounts.
• Conduct regular check-ins and business reviews to measure satisfaction.
• Liaise with internal teams to meet client needs efficiently.
• Resolve issues promptly and professionally.

Skills

Account management

Client relationship

Communication

Negotiation

CRM software

Tools

CRM software

Job description

Placements24 is seeking an experienced Account Manager to join our client’s team, supporting a remote client base across Welkom region opportunities and focusing on long-term relationships. You will be the primary contact, understand client needs, resolve issues, and help grow accounts.

We value strong communication, proactive problem solving, and the ability to work independently in a remote setting. Competitive salary, bonuses, and health benefits are offered.