Remote Account Manager - FinTech Payments (HighRisk Clients)

Hhhub; United States; Remote; USD 90,000 - 140,000; Full time

Benefits offered by this job

KPI-based commission

Fully remote across Europe

International team

Career growth opportunities

Autonomy over merchant portfolio

Job summary

Hhhub is seeking an experienced Merchant Relationship Manager to develop and sustain relationships with high‑risk merchants across Forex, iGaming, betting and other digital industries. You will drive revenue through upselling, coordinate with Payments Ops, Risk and Compliance, and support onboarding and launches of payment solutions.

Join a growing FinTech with international reach and a fully remote opportunity across Europe.

Qualifications

• 3+ years of experience in Account Management, Key Account Management or Merchant Relationship Management within FinTech/payments.
• Experience with merchants in high‑risk industries such as Forex, iGaming, betting or digital businesses.
• Solid understanding of payment processing, merchant operations, open banking or alternative payment methods.
• Experience managing existing merchant portfolios and identifying opportunities for growth.
• Ability to coordinate with technical, operational and compliance teams to resolve merchant issues.
• Fluent English in professional communication.

Responsibilities

• Manage and develop long-term relationships with existing merchants across Forex, iGaming, betting, casino and other high‑risk digital industries.
• Act as the primary point of contact for assigned merchant accounts, handling commercial discussions and ongoing support.
• Monitor merchant payment performance, transaction volumes and account activity to identify opportunities for improvement.
• Identify upselling and cross-selling opportunities to increase revenue from existing merchant relationships.
• Coordinate with internal teams to resolve merchant issues efficiently.
• Support onboarding, integrations and successful launch of payment solutions with relevant teams.
• Conduct regular account reviews and provide updates on portfolio performance.
• Assist with contract renewals and pricing discussions with clients.

Skills

Relationship management

Commercial mindset

Cross-functional collaboration

Communication

Problem-solving

Ownership & accountability

Fluent English

Job description

Hhhub is seeking an experienced Merchant Relationship Manager to develop and sustain relationships with high‑risk merchants across Forex, iGaming, betting and other digital industries. You will drive revenue through upselling, coordinate with Payments Ops, Risk and Compliance, and support onboarding and launches of payment solutions.

Join a growing FinTech with international reach and a fully remote opportunity across Europe.