Remote Account Manager – Employee Benefits & Growth

Insurance Office of America; Lockhart (TX); On-site; USD 70,000 - 90,000; Full time

Job summary

Insurance Office of America seeks an Account Manager – Employee Benefits to lead client services and manage benefits programs from intake to renewal. You will supervise Account Coordinators, ensure service levels, and drive data-driven improvements within a fast-paced team.

Role emphasizes relationship building, coordinating renewals, onboarding new clients, and identifying opportunities for growth while upholding IOA values.

Qualifications

• 5+ years of industry experience.
• Active licensing required.
• Exceptional customer service and communication skills.
• Strong organizational, delegation, and decision-making skills.
• MS Office proficiency (Outlook, Word, Excel).
• High accuracy with large workloads.

Responsibilities

• Manage an assigned book of business, meet performance requirements.
• Deliver outstanding service and respond quickly to requests.
• Lead the account team and coordinate daily tasks.
• Identify sales opportunities to grow IOA business.
• Manage new business setup, renewals, data management, and client communications.
• Ensure compliance and uphold IOA core values.

Skills

Customer service

Communication

Organization

Delegation

Decision-making

Leadership

Education

High School Diploma

Active licensing

Tools

MS Office

Job description

Insurance Office of America seeks an Account Manager – Employee Benefits to lead client services and manage benefits programs from intake to renewal. You will supervise Account Coordinators, ensure service levels, and drive data-driven improvements within a fast-paced team.

Role emphasizes relationship building, coordinating renewals, onboarding new clients, and identifying opportunities for growth while upholding IOA values.