Remote Account Manager - Commercial Lines (P&C Licensed)

Insurance Office of America; Endwell (NY); On-site; USD 80,000 - 90,000; Full time

Job summary

Insurance Office of America (IOA) seeks an Account Manager - Commercial Lines to manage a book, retain clients, and support new business. This role supports multiple branches remotely within Eastern or Central Time zones, with occasional on-site as needed.

Ideal candidates have active P&C license and strong service orientation. You will lead a team, handle policy administration, billing, renewals, and carrier communications, and collaborate to deliver proactive service.

Qualifications

• 3+ years of account management experience.
• Thorough knowledge of insurance brokerage and client needs.
• Required active licensing; CIC or equivalent preferred.

Responsibilities

• Manage an assigned book of business, ensuring account retention and supporting new business.
• Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.
• Policy expirations and renewals management; conduct client research and prepare submissions.

Skills

Account management

Insurance knowledge

Licensing (P&C)

Analytical skills

Customer service

MS Office

Education

High School Diploma

CIC designation preferred

Tools

MS Office

Job description

Insurance Office of America (IOA) seeks an Account Manager - Commercial Lines to manage a book, retain clients, and support new business. This role supports multiple branches remotely within Eastern or Central Time zones, with occasional on-site as needed.

Ideal candidates have active P&C license and strong service orientation. You will lead a team, handle policy administration, billing, renewals, and carrier communications, and collaborate to deliver proactive service.