Remote Account Manager - Commercial Lines (Construction)

Insurance Office of America; Paterson (NJ); Hybrid; USD 65,000 - 80,000; Full time

Benefits offered by this job

Bonus potential

Health insurance

Paid time off

401K with match

Career growth

Work-life balance

Community service

Job summary

Insurance Office of America is seeking an Account Manager - Commercial Lines to oversee a book of business, retain clients, and support new sales. You will coordinate day-to-day admin and customer service, resolve complex issues, and ensure accurate policy administration and billing.

The ideal candidate has 3–5 years in account management or 5+ years in the insurance industry, with an active P&C license (CIC preferred). Proficiency in MS Office and strong communication skills are essential.

Qualifications

• Active P&C license required; CIC preferred.
• 3–5 years in account management or 5+ years in insurance.
• Strong analytical, problem-solving, and communication skills.
• Proficiency in MS Office (Outlook, Word, Excel).
• High School Diploma or equivalent.

Responsibilities

• Manage assigned book of business, ensuring retention and new business support.
• Coordinate day-to-day administration and customer service activities.
• Renewals: research, submissions, coverages, and proposals.
• Monitor delinquent accounts and collect outstanding balances.
• Maintain agency management systems and data accuracy.
• Lead daily activities of the account management team.

Skills

Account management experience

Insurance knowledge

Analytical skills

Customer service

Communication

Multitasking

Organizational skills

MS Office

Education

Active P&C license

CIC or equivalent designation preferred

High School Diploma

Job description

Insurance Office of America is seeking an Account Manager - Commercial Lines to oversee a book of business, retain clients, and support new sales. You will coordinate day-to-day admin and customer service, resolve complex issues, and ensure accurate policy administration and billing.

The ideal candidate has 3–5 years in account management or 5+ years in the insurance industry, with an active P&C license (CIC preferred). Proficiency in MS Office and strong communication skills are essential.