Remote Account Manager – Commercial Lines

Insurance Office of America; Belleair (FL); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Health insurance

401K match

Paid time off

Bonus potential

Career growth

Job summary

Insurance Office of America seeks an Account Manager - Commercial Lines to oversee an assigned book of business, ensuring retention and supporting growth. You will coordinate client service, policy administration, billing, and renewals across a remote Eastern/Central Time Zone operation.

Ideal candidates have 3+ years of account management or 5+ years in insurance, active P&C licensing, and strong MS Office skills; CIC or equivalent preferred. Occasional on-site work may be required per policy.

Qualifications

• 3+ years of account management experience, or 5+ years in the insurance industry.
• Active P&C license; CIC or equivalent preferred.
• Strong analytical, problem-solving, and decision-making skills.
• Exceptional customer service, communication, multitasking, and organizational skills.
• Proficiency in MS Office (Outlook, Word, Excel).
• High School Diploma or equivalent.

Responsibilities

• Manage an assigned book of business, ensuring account retention and supporting new business.
• Coordinate day-to-day administrative and customer service activities, resolving complex issues.
• Handle policy administration, billing, claims, and coverage analysis.
• Manage policy expirations and renewals; conduct client research and present proposals.
• Monitor delinquent accounts and collect outstanding balances.
• Maintain agency management systems and carrier/vendor platforms.

Skills

Account management

Insurance industry knowledge

Analytical problem-solving

MS Office proficiency

Communication & multitasking

Education

High School Diploma

Tools

MS Office

Job description

Insurance Office of America seeks an Account Manager - Commercial Lines to oversee an assigned book of business, ensuring retention and supporting growth. You will coordinate client service, policy administration, billing, and renewals across a remote Eastern/Central Time Zone operation.

Ideal candidates have 3+ years of account management or 5+ years in insurance, active P&C licensing, and strong MS Office skills; CIC or equivalent preferred. Occasional on-site work may be required per policy.