Remote Account Manager, Commercial Insurance (Construction)

Insurance Office of America; Brockton (MA); Hybrid; USD 65,000 - 80,000; Full time

Benefits offered by this job

Competitive salaries and bonus

Company-paid health insurance

401K with employer match

Paid holidays and vacation

Career progression opportunities

Job summary

Insurance Office of America is seeking an Account Manager - Commercial Lines to manage an assigned book, retain clients and support new business. You will coordinate day-to-day admin and service requests, resolve complex issues, and ensure accuracy.

Ideal candidates have 3–5 years in account management or 5+ in insurance, active P&C license, strong analytical and communication skills, and MS Office proficiency. Hybrid work with remote option and competitive compensation.

Qualifications

• 3–5 years of account management experience or 5+ years in the insurance industry.
• Thorough knowledge of insurance brokerage and client needs.
• Active property & casualty license; CIC or equivalent preferred.
• Strong analytical, problem-solving and decision-making skills.
• Exceptional customer service, communication, multitasking, and organizational skills.
• Proficiency in MS Office (Outlook, Word, Excel).

Responsibilities

• Manage an assigned book of business, ensuring account retention and supporting new business.
• Coordinate day-to-day administrative and customer service activities.
• Resolve complex issues and ensure data accuracy and completeness.
• Maintain agency management systems and carrier/vendor platforms.
• Monitor renewal processes, submissions, and coverage proposals.
• Communicate workload status and issues to the account team.

Skills

Account management

Customer service

Analytical skills

Communication

MS Office

Education

High School Diploma or equivalent

P&C professional designation (CIC or equivalent) preferred

Tools

MS Office

Job description

Insurance Office of America is seeking an Account Manager - Commercial Lines to manage an assigned book, retain clients and support new business. You will coordinate day-to-day admin and service requests, resolve complex issues, and ensure accuracy.

Ideal candidates have 3–5 years in account management or 5+ in insurance, active P&C license, strong analytical and communication skills, and MS Office proficiency. Hybrid work with remote option and competitive compensation.