Remote Account Manager, Commercial Insurance (Construction)

Insurance Office of America; Boerne (TX); Hybrid; USD 65,000 - 80,000; Full time

Benefits offered by this job

Competitive salaries and bonus

Company-paid health insurance

Paid holidays, vacations, and sicktime

401K with employer match

Professional growth opportunities

Job summary

Insurance Office of America seeks an Account Manager for Commercial Lines to manage a book of business, drive client satisfaction, and support renewals. The role balances on-site collaboration with remote or hybrid work arrangements and requires strong technical insurance knowledge and leadership.

The ideal candidate brings 3–5 years in account management or 5+ years in insurance, a active P&C license (CIC preferred), and excellent communication and organizational skills to ensure accurate

Qualifications

• 3–5 years in account management or 5+ years in insurance.
• Active property & casualty (P&C) licensing required; CIC preferred.
• Strong client service, communication, and organizational skills.

Responsibilities

• Technical competence and industry expertise.
• Lead daily activities of the account management team.
• Handle customer service requests, policy administration, billing, claims, and coverage analysis.
• Manage policy expirations and renewals.
• Conduct client research, prepare submissions, negotiate coverages, and present proposals.
• Monitor accounts receivable and collect outstanding balances.
• Maintain agency management systems and carrier/vendor platforms.
• Monitor activity and suspense to ensure timely completion.
• Maintain frequent, transparent communication with the account team.
• Deliver excellent service, proactively anticipate needs, and respond quickly to service requests.
• Stay updated on company policies and procedures.
• Seek and adopt best practices to improve performance.
• Demonstrate integrity and leadership.

Skills

Account management

Customer service

Analytical thinking

Communication

Education

High School Diploma

Tools

MS Office

Job description

Insurance Office of America seeks an Account Manager for Commercial Lines to manage a book of business, drive client satisfaction, and support renewals. The role balances on-site collaboration with remote or hybrid work arrangements and requires strong technical insurance knowledge and leadership.

The ideal candidate brings 3–5 years in account management or 5+ years in insurance, a active P&C license (CIC preferred), and excellent communication and organizational skills to ensure accurate