Remote Account Manager - Commercial Insurance

Insurance Office of America; Fargo (ND); Hybrid; USD 80,000 - 90,000; Full time

Benefits offered by this job

Company-paid health insurance

401K with employer match

Paid holidays and vacation

Job summary

Insurance Office of America is seeking an Account Manager for Commercial Lines to manage an assigned book of business and support new business development. The role emphasizes retention, service excellence, and proactive issue resolution.

The ideal candidate will have 3+ years in account management or 5+ years in insurance, plus an active P&C license. The position offers opportunities for growth, competitive pay, and comprehensive benefits.

Qualifications

• 3+ years of account management experience or 5+ years in the insurance industry.
• Active P&C license is required; CIC or equivalent designation preferred.
• Strong analytical, problem-solving, and decision-making skills.
• Exceptional customer service, communication, multitasking, and organizational abilities.
• Proficiency in MS Office (Outlook, Word, Excel).

Responsibilities

• Manage an assigned book of business, ensuring account retention and supporting new business.
• Coordinate day-to-day administrative and customer service activities, resolving complex issues.
• Maintain technical competence and industry expertise.
• Direct daily activities of the account management team.
• Handle customer service requests, policy administration, billing, claims, and coverage analysis.
• Manage policy expirations and renewals.
• Conduct client research, prepare submissions, negotiate coverages, and present proposals.

Skills

Account management

Customer service

Communication

Analytical skills

Problem-solving

Time management

MS Office

Education

High School Diploma

CIC designation (or equivalent)

Tools

MS Office

Job description

Insurance Office of America is seeking an Account Manager for Commercial Lines to manage an assigned book of business and support new business development. The role emphasizes retention, service excellence, and proactive issue resolution.

The ideal candidate will have 3+ years in account management or 5+ years in insurance, plus an active P&C license. The position offers opportunities for growth, competitive pay, and comprehensive benefits.