Remote Account Manager — Campaigns & Insights

GroundTruth; New York (NY); On-site; USD 82,000 - 100,000; Full time

Job summary

GroundTruth is seeking an Account Manager to join our remote US team. You will partner with Account Executives to ensure client success, manage pre- and post-sale support, and translate data into actionable insights that drive KPIs.

The role emphasizes customer focus, strong communication, and program management as you build strategic plans, nurture relationships with clients and media partners, and identify upsell opportunities.

Qualifications

• 1-2 years of media experience in a client-facing or fast-paced environment
• Bachelor's Degree or 3+ years of experience in a related field (ad tech, customer success, project management)
• Strong analytical and problem-solving skills with the ability to interpret data, draw conclusions, and make recommendations
• Excellent organizational and project management skills with the ability to prioritize and deliver high-quality work on time
• Strong written and verbal communication skills with confidence engaging stakeholders at all levels
• A strategic mindset with the ability to understand and articulate sales opportunities at a client level
• Adaptability and flexibility to pivot quickly in response to evolving business needs
• Proficiency in Office Suite, PowerPoint or Keynote, and Salesforce
• Technical aptitude with a willingness to learn and adopt new tools and technologies

Responsibilities

• Own pre- and post-sale operational support for the direct sales organization in a fast-paced, client-facing environment, managing priorities and meeting deadlines effectively
• Utilize campaign data, analytics, and insights to inform strategy
• Enhance account team and client knowledge by building strategic account plans and driving successful sales strategies
• Translate data into compelling narratives through reportable insights and quarterly business reviews
• Develop and maintain strong customer relationships, acting as a key point of contact for clients
• Actively participate in client meetings, articulating opportunities and aligning solutions to client objectives
• Identify and drive upsell opportunities by proactively recognizing client needs
• Support the Account Executive throughout the sales process while helping solve challenges and navigate client stakeholders

Skills

Analytical thinking

Project management

Communication skills

Strategic mindset

Adaptability

Salesforce proficiency

Education

Bachelor's degree

Tools

Office Suite

PowerPoint

Keynote

Job description

GroundTruth is seeking an Account Manager to join our remote US team. You will partner with Account Executives to ensure client success, manage pre- and post-sale support, and translate data into actionable insights that drive KPIs.

The role emphasizes customer focus, strong communication, and program management as you build strategic plans, nurture relationships with clients and media partners, and identify upsell opportunities.