Remote Account Manager Associate, Commercial Lines

Insurance Office Of America, Inc.; Westminster (CA); Remote; USD 65,000 - 75,000; Full time

Benefits offered by this job

Company-paid health insurance

401K with employer match

Paid holidays and vacation time

Professional growth opportunities

Job summary

Insurance Office of America (IOA) is seeking an Account Manager Associate - Commercial Lines to provide administrative and client-support services for a team focused on commercial accounts. The role supports policy administration, billing, renewals, and coverage analysis with minimal supervision.

Ideal candidates have 3+ years in account management or 5+ years in insurance, active P&C license, and strong communication skills.

Qualifications

• 3+ years of account management experience, or 5+ years in the insurance industry.
• Thorough knowledge of insurance brokerage and client needs.
• Required active licensing; CIC or equivalent preferred.
• Strong analytical, problem-solving, and decision-making skills.
• Exceptional customer service, communication, multitasking, and organizational skills.

Responsibilities

• Provide administrative and customer service support to the account team, Producer, and/or assigned group of accounts.
• Manage policy expirations and renewals.
• Handle customer service requests, policy administration, billing, claims, and coverage analysis.
• Assist in reviewing contracts to ensure proper coverages are included.
• Maintain agency management systems and carrier/vendor platforms.

Skills

Account management

Insurance brokerage

Customer service

Education

High School Diploma

Tools

MS Office

Job description

Insurance Office of America (IOA) is seeking an Account Manager Associate - Commercial Lines to provide administrative and client-support services for a team focused on commercial accounts. The role supports policy administration, billing, renewals, and coverage analysis with minimal supervision.

Ideal candidates have 3+ years in account management or 5+ years in insurance, active P&C license, and strong communication skills.