Remote Account Growth Specialist

Banner Life; United States; Remote; USD 45,000 - 65,000; Full time

Job summary

Banner Life Insurance Company is seeking a remote Account Growth Coordinator (NIMO) to assist in supporting the Account Growth Manager and VP, National Accounts. You will service Network IMO agents, promote products, onboard new partners, and manage timely communications to drive production and profitability.

The role emphasizes collaboration with channel leaders, data reporting, and proactive outreach to scale relationships while delivering high-quality customer experiences.

Qualifications

• 1–3 years of life insurance, or related field, experience.
• 1–3 years experience in a customer service-related position with telephone experience.
• 1+ years of industry experience, with at least 1 year in a customer contact sales role.
• Understanding of life insurance distribution channels and business models.
• Understanding of life insurance underwriting and operational management practices.

Responsibilities

• Serve as a key contact for assigned Network IMO agents, keeping our customer at forefront of all discussions.
• Correspond effectively, using proper grammar and spelling, with our Network IMO agents, within the department, with internal partners, vendors, and other administrative service departments to assist in problem resolution, expediting business, and/or elevate to management for further handling.
• Promote L&G products and programs to assigned Network IMO's and their agents, network marketing distribution and their staff to include leadership, sales, marketing, operations and technology teams. Train and onboard agents and other staff during initial launch and ongoing training. Maintain all contact lists for Network IMO accounts and cultivate strong relationships to advance LGA positioning
• Achieve all internal and client deadlines to ensure successful implementation of key programs
• Proactive communication with our newly appointed Network IMO agents, ensuring they are successfully onboarded. Continued follow-up proactive communication to scaled production and business written by Network IMO agents.
• Work in collaboration with Network IMO channel leaders to assess new opportunities of distribution relationships. Work in tandem with the Account Growth Manager (NIMO) to onboard, train and launch new Network IMO and related distribution relationships.
• Work in close collaboration with Account Growth Manager (NIMO) and VP, National Accounts (NIMO) to monitor business inventory of issued and pending policies, proactively sharing information with agencies with a focus on improving placement.
• As required, serve as liaison and escalation resource for agencies, connecting and facilitating hand-off to appropriate key contacts in other department.
• Effectively communicate New Business policies, procedures, and guidelines to internal and external customers.
• Process all other duties as assigned by department management
• Travel to distribution events, conferences or trainings as needed.

Skills

Interpersonal skills

Customer service focused

Detail oriented

Communication across levels

Multitasking / project management

Independent & team work

Telecommute from home

Good internet speed (DSL)

Education

Some college preferred

Job description

Banner Life Insurance Company is seeking a remote Account Growth Coordinator (NIMO) to assist in supporting the Account Growth Manager and VP, National Accounts. You will service Network IMO agents, promote products, onboard new partners, and manage timely communications to drive production and profitability.

The role emphasizes collaboration with channel leaders, data reporting, and proactive outreach to scale relationships while delivering high-quality customer experiences.