Remote Account Growth Coordinator: Onboarding & Growth

Banner Life family of companies; Urbana (MD); Remote; USD 50,000 - 59,000; Full time

Benefits offered by this job

Health insurance

401K with company match up to 6%

Pension package

Paid time off

Paid holidays

Job summary

Banner Life Insurance Company in the United States is seeking an Account Growth Coordinator (NIMO) to support the Account Growth Manager and VP, National Accounts. You will serve as a customer-facing contact for Network IMO agents, focusing on proactive communication to deliver a first-class experience while helping to achieve production, growth, and profitability goals.

This high-growth role offers training across account management and business development, onboarding agents, responding to

Qualifications

• Some college preferred.
• 1-3 years of life insurance, or related field, experience.
• 1-3 years experience in a customer service-related position with telephone experience.
• 1+ years of industry experience, with at least 1 year in a customer contact sales role.
• Understanding of life insurance distribution channels and business models.
• Understanding of life insurance underwriting and operational management practices.

Responsibilities

• Serve as a key contact for assigned Network IMO agents, keeping our customer at forefront of all discussions.
• Correspond effectively with Network IMO agents and internal partners to assist in problem resolution, expediting business, and/or escalating to management for further handling.
• Promote L&G products and programs to Network IMO’s and their agents, network marketing distribution and staff; train and onboard agents during initial launch and ongoing training.
• Achieve all internal and client deadlines to ensure successful implementation of key programs.
• Proactive communication with newly appointed Network IMO agents, ensuring onboarding success and ongoing follow-up.
• Collaborate with Network IMO channel leaders to assess new distribution opportunities and onboard/launch new relationships.
• Monitor business inventory of issued and pending policies with Account Growth Manager to improve placement.
• Serve as liaison for agencies, connecting and facilitating hand-off to appropriate contacts in other departments.
• Communicate New Business policies, procedures, and guidelines to internal and external customers.
• Process all other duties as assigned by department management.
• Travel to distribution events, conferences or trainings as needed.

Skills

Customer service

Life insurance

Telephone experience

Industry experience

Account management

Communication

Multitasking

Team collaboration

Education

Some college preferred

Job description

Banner Life Insurance Company in the United States is seeking an Account Growth Coordinator (NIMO) to support the Account Growth Manager and VP, National Accounts. You will serve as a customer-facing contact for Network IMO agents, focusing on proactive communication to deliver a first-class experience while helping to achieve production, growth, and profitability goals.

This high-growth role offers training across account management and business development, onboarding agents, responding to