Remote Account Compliance & Security Lead

Jobgether; United States; A distancia; USD 85.000 - 125.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Fully remote within the United States

Professional development opportunities

Collaborative team culture

Competitive salary

Descripción de la vacante

Jobgether is seeking an Account Compliance Manager to help protect subscription-based software services and safeguard account integrity. The role involves monitoring accounts, handling recoveries, and communicating with customers about security violations, all within a fast-paced, remote environment in the United States.

You will work with compliance, sales, legal, and other teams to investigate incidents, analyze usage data, and improve detection methods.

Formación

• Bachelor's degree in business, IT, or related field.
• At least two years of experience in account management or compliance.
• Experience with software subscriptions or automotive aftermarket is a plus.
• Strong analytical, investigative, and communication skills.

Responsabilidades

• Monitor accounts to detect unauthorized access and suspicious activity.
• Reset compromised accounts and issue temporary credentials.
• Communicate with customers and unauthorized users to resolve issues.
• Investigate online marketplaces for illegal distribution of software.
• Analyze usage data to identify abuse patterns.
• Collaborate with compliance, sales, and legal teams.
• Document investigations and ensure regulatory compliance.
• Identify opportunities for process improvements.

Conocimientos

Account management

Compliance

Fraud prevention

Data analysis

Customer communication

Educación

Bachelor's degree

Herramientas

Microsoft Office

CRM platforms

Subscription management systems

Basic internet security

Descripción del empleo

Jobgether is seeking an Account Compliance Manager to help protect subscription-based software services and safeguard account integrity. The role involves monitoring accounts, handling recoveries, and communicating with customers about security violations, all within a fast-paced, remote environment in the United States.

You will work with compliance, sales, legal, and other teams to investigate incidents, analyze usage data, and improve detection methods.