Remote Account Advisor | Growth & Customer Success

State Farm; Salisbury (MD); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Bonus based on performance

Competitive salary

Dental insurance

Flexible schedule

Job summary

State Farm Agent Karen Davis is seeking an Account Representative to support daily operations and drive customer success. You will grow the agency through meaningful customer relations, acting as a liaison between customer needs and agency departments, and proactively marketing products and services.

Join a team that values growth, collaboration, and a healthy work-life balance. We offer flexible schedules and remote work options, along with opportunities for advancement and ongoing development.

Qualifications

• Experience in sales roles is preferred.
• Experience in managing customer relationships is preferred.
• Strong written and verbal communication skills.
• Ability to market products based on customer needs.
• Customer service orientation and attentiveness.
• Ability to anticipate customer needs and relate well.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services.
• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly service including inquiries about coverage and billing.
• Promote long-lasting customer relations.

Skills

Sales experience

Customer relationship management

Marketing mindset

Written communication

Verbal communication

Customer service orientation

Anticipating customer needs

Relating to customers

Job description

State Farm Agent Karen Davis is seeking an Account Representative to support daily operations and drive customer success. You will grow the agency through meaningful customer relations, acting as a liaison between customer needs and agency departments, and proactively marketing products and services.

Join a team that values growth, collaboration, and a healthy work-life balance. We offer flexible schedules and remote work options, along with opportunities for advancement and ongoing development.