Remote Account Representative - Growth, Service & Bonus

Amy-Falcon---State-Farm-Agent; Metairie (LA); Hybrid; USD 38,000 - 56,000; Full time

Benefits offered by this job

License reimbursement

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Remote workday

Job summary

Amy Falcon - State Farm Agent is seeking an Account Representative to support daily operations and customer success. The role focuses on growing the agency, building meaningful customer relationships, and acting as a liaison between customer needs and agency departments.

You will proactively market relevant products and services to improve customers' lives and help meet their needs while upholding the agency's values of teamwork and integrity.

Qualifications

• Experience in sales preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service including product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Job description

Amy Falcon - State Farm Agent is seeking an Account Representative to support daily operations and customer success. The role focuses on growing the agency, building meaningful customer relationships, and acting as a liaison between customer needs and agency departments.

You will proactively market relevant products and services to improve customers' lives and help meet their needs while upholding the agency's values of teamwork and integrity.