Remote Accessibility & Business Analyst (WCAG)

Creative Information Technology India; Norwood (OH); Hybrid; USD 80,000 - 110,000; Full time

Job summary

Creative Information Technology Inc (CITI) is seeking a Business Analyst to support the Minnesota Judicial Branch's digital accessibility remediation of public-facing websites in a remote/hybrid capacity. The analyst will document requirements, user stories, acceptance criteria, and remediation tasks, ensuring clarity for both technical and non-technical stakeholders.

The role requires coordinating with business owners, vendors, and project teams, translating technical terms, and maintaining

Qualifications

• 4 years’ hands-on experience in an agile environment covering quality assurance, usability, access requirements, and inclusive design.
• Ability to communicate, both orally and in writing, and translate technical terminology for non-technical employees.
• Ability to interact with and influence resources at every level within the organization.
• Knowledge of and expertise in project, program and portfolio management methodology, tools and techniques desired.

Responsibilities

• Documentation of requirements in a workbook or spreadsheet.
• Develop user stories and acceptance criteria.
• Remediation task definitions and prioritization.
• Assesses accessibility of digital content across in-app webviews and court-issued documents.
• Document business process improvements for projects to represent functionality for future state business processes.
• Work with the project team to ensure understanding of requirements, functionality, size, and scalability.
• Facilitate meetings with business owners and subject matter experts to identify impacted processes and document requirements.
• Work with vendors on business and system analysis practices and project requirements.
• Perform detailed research and report findings to the project team.
• Maintain communications between team members, the State PMO Manager, and State leadership.

Skills

Agile experience

Requirement documentation

Stakeholder communication

WCAG accessibility knowledge

Vendor coordination

Job description

Creative Information Technology Inc (CITI) is seeking a Business Analyst to support the Minnesota Judicial Branch's digital accessibility remediation of public-facing websites in a remote/hybrid capacity. The analyst will document requirements, user stories, acceptance criteria, and remediation tasks, ensuring clarity for both technical and non-technical stakeholders.

The role requires coordinating with business owners, vendors, and project teams, translating technical terms, and maintaining