Senior Technical Analyst

247Hire; United States; On-site; USD 80,000 - 110,000; Full time

Job summary

247Hire is seeking five Senior Technical Analysts to provide essential content editing services and testing for WCAG and ADA compliance. Candidates should possess a solid background in technology analysis and digital accessibility, with a minimum of 5 years experience in related roles.

The position requires effective communication skills, the ability to lead sessions with diverse stakeholders, and proficiency in accessibility tools. Familiarity with CMS platforms and HTML/CSS is also advantageous.

Qualifications

• 5 years of experience in technology analysis for enterprise content.
• 3 years hands-on accessibility work (WCAG 2.1, Section 508).
• Strong knowledge of accessibility standards and content governance.

Responsibilities

• Provide content editing services for WCAG and ADA compliance.
• Perform accessibility evaluations and create remediation plans.
• Lead work sessions and communicate accessibility issues.

Skills

Accessibility testing

Stakeholder management

Content governance

Document remediation

Communication

Education

Bachelor’s degree in relevant field or equivalent experience

Tools

Siteimprove

Acrobat Pro

Word accessibility tools

Browserstack

PDFix

Job description

Job Description

The Judicial Council is seeking five Senior Technical Analysts who can provide content editing services and testing to support our WCAG & ADA compliance efforts.

Qualifications

• Bachelor’s degree in information systems, computer science, accessibility/UX, communications, public administration, or a related field OR equivalent experience.
• 5 years of progressively responsible experience in technology analysis supporting enterprise content (e.g., CMS, intranet, web publishing, digital documents/workflows).
• 3 years of hands‑on experience with digital accessibility work (testing, remediation, governance) aligned to WCAG 2.1 Level AA (or higher) and Section 508 principles.
• Demonstrated experience leading work across multiple stakeholders (business owners, communications/content teams, IT, legal/risk/compliance), including setting standards and driving adoption.
• Strong working knowledge of accessibility standards: WCAG success criteria (especially common failures such as headings, color contrast, link text, tables, forms, images/alt text, captions/transcripts, keyboard navigation).
• Content lifecycle governance: templates, publishing rules, review cycles, versioning, retention, and approval workflows.
• Content formats: HTML pages and office/PDF documents (Word, PDF, PowerPoint) and understanding how accessibility differs across them.
• Ability to perform accessibility evaluations, write clear findings, and create prioritized remediation plans.
• Ability to translate accessibility requirements into practical content standards and repeatable templates.
• Ability to write and maintain documentation (SOPs, job aids, checklists) and deliver training.
• Proficiency using at least one accessibility testing approach in each category:
  • Automated scanning (Siteimprove, Browserstack, PDFix, or equivalent tools).
  • Manual testing (keyboard‑only navigation + basic screen-reader validation).
  • Document remediation (Acrobat Pro for PDFs and/or Word built‑in accessibility tools).
• Experience supporting audits, compliance reporting, or formal review processes (internal controls, risk tracking, corrective action plans).
• Familiarity with one or more CMS platforms (e.g., SharePoint, Drupal, WordPress) and typical publishing workflows.
• Working knowledge of HTML/CSS basics sufficient to diagnose content‑level accessibility issues and communicate fixes (read‑level proficiency, not a developer requirement).
• Proven ability to lead (not just participate): facilitate working sessions, manage a backlog of fixes, track compliance progress, and report status/risk.
• Strong communication skills: explain accessibility issues to non‑technical content owners in plain language and provide actionable details to technical staff.

Desired Skills / Qualifications

• Manage automated and manual accessibility testing processes.
• Provide development guidance for semantic structure, ARIA, and keyboard support.
• Plan and execute accessibility testing across web, mobile, PDF, and kiosk platforms.
• Establish and maintain effective working relationships with stakeholders involved in the work.
• Excellent understanding of information architecture, web design, usability and accessibility.
• Recent experience within government agencies or public‑sector bodies on similar projects.