Business Analyst - Remote/Hybrid – St. Paul, Minnesota

Creative Information Technology, Inc.; Falls Church (VA); Hybrid; USD 70,000 - 95,000; Full time

Job summary

Creative Information Technology Inc. (CITI) has a remote/hybrid Business Analyst opportunity supporting the Minnesota Judicial Branch to remediate digital accessibility on public websites.

The role requires documenting requirements, writing user stories, prioritizing tasks, and coordinating with vendors and stakeholders to ensure scalable solutions.

Candidates should have four years of agile experience, strong communication, and familiarity with WCAG accessibility standards.

Qualifications

• Four years’ hands-on experience in an agile environment covering quality assurance, usability, access requirements, and inclusive design.
• Clear written and oral communication, with ability to translate technical terms for non-technical audiences.
• Ability to influence resources at all levels within the organization.
• Experience collaborating with vendors, architects, and highly technical staff.
• Knowledge of project, program and portfolio management methodologies and tools.

Responsibilities

• Capture requirements in a workbook or spreadsheet.
• Develop user stories and acceptance criteria.
• Define and prioritize remediation tasks.
• Assess accessibility of digital content across apps and court‑issued documents.
• Document business process improvements for projects to meet court needs.
• Collaborate with project team to ensure understanding of requirements, functionality, size, and scalability.
• Facilitate meetings with business owners and SMEs to identify impacted processes.
• Work with vendors on business and system analysis practices and project requirements.
• Conduct detailed research and report findings to the project team.
• Maintain communications between team members, the State PMO Manager, and leadership.

Skills

Agile QA & usability

Communication

Stakeholder influence

Vendor collaboration

PMO/Portfolio knowledge

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Business Analyst - Remote/Hybrid – St. Paul, Minnesota

Contract Falls Church, VA, US

Business Analyst - Remote/Hybrid – St. Paul, Minnesota

About us

Creative Information Technology Inc (CITI) is an esteemed IT enterprise renowned for its exceptional customer service and innovation. We serve both government and commercial sectors, offering a range of solutions such as Healthcare IT, Human Services, Identity Credentialing, Cloud Computing, and Big Data Analytics. With clients in the US and abroad, we hold key contract vehicles including GSA IT Schedule 70, NIH CIO-SP3, GSA Alliant, and DHS-Eagle II.

Join us in driving growth and seizing new business opportunities.

Role and Responsibilities

Minnesota Judicial Branch is looking for Business Analyst. Work schedule is Remote/Hybrid.

The Minnesota Judicial Branch is seeking a Business Analyst to support the digital accessibility remediation of our public-facing websites. The selected candidate(s) will be required to sign a confidentiality, participation, and assignment of rights agreement in a form acceptable to the State.

• Requirements documentation captured in a workbook or spreadsheet
• User stories and acceptance criteria developed and documented
• Remediation task definitions and prioritization.
• Assesses the accessibility of digital content across in-app webviews and court‑issued documents.
• Document business process improvements for projects to develop a representation of functionality to be used by the business to understand itself better, improve the business system, or design future state business processes to meet the court's needs.
• Work directly with the project team to ensure understanding of the solution's requirements, functionality, size, and scalability.
• Facilitate meetings with business owners and subject matter experts to identify impacted business processes and document the project business requirements.
• Work with vendors on business and system analysis practices and project requirements.
• Perform detailed research when required and report research findings to the project team.
• In addition to the above deliverables, the selected business analyst will participate in project team meetings and maintain all necessary communications between team members, the State PMO Manager, and other State leadership, as necessary.

Knowledge/Skill Requirements

• Four years’ hands‑on experience in an agile environment covering quality assurance, usability, access requirements, and inclusive design.
• Ability to communicate, both orally and in writing, and to translate technical terminology into terms understandable to non‑technical employees.
• Ability to interact with and influence resources at every level within the organization.
• Ability to work with vendors, architects, and highly technical resources to implement projects and resolve issues.
• Knowledge of and expertise in project, program and portfolio management methodology, tools and techniques desired.

Preferred Skills

• 3-5 years’ experience with assessing WCAG 2.1, Level AA compliance according to legal requirements.
• Working knowledge of websites, CMS/web technologies, and digital accessibility/WCAG.