Remote Academic Advisor: Student Success & Retention

Rasmussen University; United States; Remote; USD 42,000 - 65,000; Full time

Job summary

Rasmussen University is seeking an Academic Advisor for its Online/Remote program. The role focuses on guiding students to persist, improve retention, and support enrollment growth, building cross-functional relationships across admissions, faculty, career services, and central services to meet student needs.

Responsibilities include scheduling, SAP audits, student outreach, and advising on financial aid, while maintaining adherence to institutional policies and fostering a diverse,

Qualifications

• Bachelor's degree required.
• 1 year experience in Advising, Counseling, Customer Service or related field.
• Proficient in Microsoft Office Suite; SIS experience preferred.

Responsibilities

• Serves as the student’s primary point of contact to seek resolution to student needs by providing relevant educational advice.
• Creates and maintains quarterly student schedules and advises students on course schedule sequence.
• Completes quarterly SAP audits, including GPA and CCR calculations and projections.
• Utilizes SIS to identify, document and track student progress and advising activities.
• Communicates the impact of the student’s credit load on tuition and the financial aid award.
• Performs regular proactive student outreach to drive student outcomes throughout the life cycle.

Skills

Multi-tasking

Organizational skills

Coordination skills

Microsoft Office

SIS experience

Communication skills

English proficiency

Team collaboration

Customer service

Education

Bachelor's degree

Tools

Student Information System (SIS)

Job description

Rasmussen University is seeking an Academic Advisor for its Online/Remote program. The role focuses on guiding students to persist, improve retention, and support enrollment growth, building cross-functional relationships across admissions, faculty, career services, and central services to meet student needs.

Responsibilities include scheduling, SAP audits, student outreach, and advising on financial aid, while maintaining adherence to institutional policies and fostering a diverse,