Remote ABA Prior Authorization Specialist Intake

Alpaca Health; United States; Remote; USD 65,000 - 90,000; Full time

Job summary

Alpaca Health is seeking an experienced ABA Prior Authorizations Specialist to join our Intake Team. This full-time, remote role operates on North American hours (9am–6pm EST) Monday to Friday, collaborating with families, BCBAs, and clinical staff to drive authorizations and streamline payer requirements.

You will own the authorization process for complex TRICARE cases, coordinate with our vendor Silna, and help improve intake workflows while maintaining clear, proactive communication across

Qualifications

• 5+ years of ABA intake experience.
• Direct experience with TRICARE authorizations, including ECHO enrollment and prior auth workflows.
• Highly organized and relentless about follow-through.
• Clear and confident communication with families, clinicians, and physicians.
• Adaptive and capable of making good judgments in real-time.

Responsibilities

• Drive authorizations for complex cases, with deep expertise in TRICARE workflows.
• Manage escalations from the prior authorizations vendor, Silna.
• Support documentation gathering, resolve auth rejections, and navigate payer requirements.
• Partner with billing and insurance ops to resolve issues quickly and cleanly.
• Ensure timely, clear communication across families, providers, and internal teams.

Skills

Prior authorizations

TRICARE authorizations

Communication

Organization

Problem-solving

Job description

Alpaca Health is seeking an experienced ABA Prior Authorizations Specialist to join our Intake Team. This full-time, remote role operates on North American hours (9am–6pm EST) Monday to Friday, collaborating with families, BCBAs, and clinical staff to drive authorizations and streamline payer requirements.

You will own the authorization process for complex TRICARE cases, coordinate with our vendor Silna, and help improve intake workflows while maintaining clear, proactive communication across