Remodeling Design Assistant & Client Experience Partner

DreamMaker Bath & Kitchen; Ann Arbor (MI); Hybrid; USD 63,370,000 - 86,789,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid time off

Competitive salary

Hybrid role

Job summary

DreamMaker Bath & Kitchen is seeking a full-time Remodeling Design Assistant / Client Ambassador to support both our clients and our design team in Southeast Michigan. This is a hybrid role for someone who enjoys working with people but also likes the detailed work behind great design.

You’ll help create a strong first experience for prospective clients while supporting our designers with drawings, product research, documentation, and project coordination at our Ann Arbor Design Center.

Qualifications

• Excellent communication and interpersonal skills.
• Strong organization and attention to detail.
• Comfortable switching between client interaction and focused project work.
• Experience or interest in kitchen and bath design, interiors, cabinetry, remodeling, or a related field.
• Good spatial reasoning and ability to understand plans.
• Experience with kitchen/bath design software or CAD preferred.
• ProKitchen experience is a plus.
• Strong computer skills and willingness to learn new systems.
• Ability to manage multiple assignments and follow through reliably.
• An associate degree in design is helpful but not required with relevant experience.

Responsibilities

• Welcome walk-ins and answer incoming phone calls.
• Gather basic project information and document prospective client needs.
• Help prospects understand DreamMaker’s services and process.
• Connect clients and prospects with the appropriate team member.
• Help maintain an organized, professional design-center environment.
• Assist with samples, displays, literature, and general showroom upkeep.
• Assist with kitchen, bath, and interior remodeling plans.
• Prepare or update cabinet layouts, floor plans, elevations, and 3D views.
• Research products and materials based on designer direction.
• Gather specifications, installation requirements, pricing, and lead-time information.
• Help organize selections and prepare information for client meetings.
• Maintain accurate project documentation and follow up on open items.
• Work with multiple members of the sales and design team based on workload.
• Coordinate with estimating and other departments when information is needed.
• Identify missing information or potential issues early.
• Assist with administrative tasks that help keep projects moving.

Skills

Communication skills

Organization

Detail-oriented

CAD software

ProKitchen

Team collaboration

Multi-tasking

Design interest

Education

Associate degree in design

Tools

CAD software

ProKitchen

Kitchen design software

Job description

DreamMaker Bath & Kitchen is seeking a full-time Remodeling Design Assistant / Client Ambassador to support both our clients and our design team in Southeast Michigan. This is a hybrid role for someone who enjoys working with people but also likes the detailed work behind great design.

You’ll help create a strong first experience for prospective clients while supporting our designers with drawings, product research, documentation, and project coordination at our Ann Arbor Design Center.