Remarketing Specialist: Vehicle Returns & Vendor Relations

Ally-Financial; Little Rock (AR); Hybrid; USD 48,000 - 54,000; Full time

Benefits offered by this job

Time Off programs

401K with matching

Tuition reimbursement

Healthcare options

Life insurance

Job summary

Ally Financial is seeking a Remarketing Specialist to support the remarketing of vehicle returns and deliver quality customer service. You will work with customers, dealerships, vendors and financial institutions to manage daily workflows and ensure efficient operations.

The role emphasizes teamwork, on-boarding new vendors, data entry, and adherence to quality and compliance programs. Ally offers comprehensive benefits and a strong focus on work-life balance.

Qualifications

• Call Center experience preferred, especially in financial services.
• Basic office and administrative procedures knowledge.
• Data entry and word processing skills.
• Oral and written communication to provide routine information and answer inquiries.
• Computer skills to prepare manuals and enter spreadsheet data.

Responsibilities

• Handle customer service tasks related to remarketing of vehicle returns.
• Coordinate with customers, auto dealerships, vendors and financial institutions.
• Support onboarding of new vendors and RFP information requests.
• Maintain daily workload efficiently with team collaboration.
• Ensure data alignment between vendor systems and Ally systems.

Skills

Call Center experience

Data entry

Word processing

Oral & written communication

Computer skills

Education

High school Diploma or GED

Tools

Spreadsheets

Job description

Ally Financial is seeking a Remarketing Specialist to support the remarketing of vehicle returns and deliver quality customer service. You will work with customers, dealerships, vendors and financial institutions to manage daily workflows and ensure efficient operations.

The role emphasizes teamwork, on-boarding new vendors, data entry, and adherence to quality and compliance programs. Ally offers comprehensive benefits and a strong focus on work-life balance.