Remarketing Ops Specialist: Lead Trade-In Efficiency

Rivian; Sacramento (CA); On-site; USD 41,000 - 51,000; Full time

Benefits offered by this job

Health, dental, vision benefits

401(k) plan

Paid time off and sick leave

Job summary

Rivian is seeking a Remarketing Administrative Operations Specialist to support vehicle trade-in processes and lienholder payoffs. You will handle trade-in documentation, ensure DMV compliance, and coordinate with third-party partners for vehicle resale.

The role emphasizes meeting KPI targets in a fast-paced electric-vehicle setting. The ideal candidate has automotive remarketing experience, strong communication skills, and the ability to manage competing priorities while aligning with company

Qualifications

• 1+ years of experience working with lienholders and DMVs in a dealership or auto auction setting.
• High School Diploma or GED required; Bachelor’s degree in business or related field or equivalent work experience in automotive or remarketing.
• Ability to work a flexible schedule to support customers on nights, weekends and/or holidays; travel up to 25% based on business needs.

Responsibilities

• Work collaboratively to achieve department and company KPI goals
• Obtain lienholder payoffs and execute payment on traded in vehicles
• Possess both strong and professional communication capabilities
• Partner with Delivery teams on incoming trade-in documents
• Execute trade-in documentation and ensure DMV compliance in all 50 states
• Assist with auctions sales, maintaining transaction jackets, contacting finance companies for title follow up, processing reassignments, and auditing completed paperwork
• Develop and maintain relationships across the organization; make yourself available to assist others with their initiatives and companywide goals
• Be an agent of change that owns effective communication of company messages; ensures that the entire team is kept informed of the vision of our business
• Create clear tactics and action steps when developing high level strategy, coach team to success through a combination of open questions, effective listening, and accountability to both goals and the team success

Skills

Communication skills

Salesforce

Microsoft Office

Education

High School Diploma or GED

Bachelor's degree in business or related field

Tools

Salesforce

Job description

Rivian is seeking a Remarketing Administrative Operations Specialist to support vehicle trade-in processes and lienholder payoffs. You will handle trade-in documentation, ensure DMV compliance, and coordinate with third-party partners for vehicle resale.

The role emphasizes meeting KPI targets in a fast-paced electric-vehicle setting. The ideal candidate has automotive remarketing experience, strong communication skills, and the ability to manage competing priorities while aligning with company