Remarketing Operations Lead – Transportation & Growth

DriveTime; Mesa (AZ); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Healthcare

401(k)

Growth opportunities

Tuition reimbursement

Wellness program

Gratitude is Green

Game Room

In-House Gym

Social Events

Paid Time Off

Job summary

DriveTime, a leading auto lender and retailer, is seeking a Remarketing Operations Manager to lead a team of Transportation Coordinators and drive efficient vehicle dispositions to auction. You will evaluate day-to-day performance, coach staff, and implement process improvements.

This on-site role requires strong communication, strategic planning, and collaboration across departments; you will shape remarketing workflows, metrics, and vendor partnerships while supporting company compliance.

Qualifications

• High School Diploma or GED required; Bachelor's Degree preferred
• 2+ years of management experience in a call center or retail environment
• Knowledge of Fair Debt Collection Practices Act is a plus
• Must be comfortable working on site
• Familiarity with vehicle titles is a plus

Responsibilities

• Manages the Transportation Coordinators and vendors to ensure vehicles are delivered to auction within company expectations
• Monitors and reviews the work of Coordinators to ensure it is effective, and within Company and Legal policy
• Provide daily/monthly goals and strategy to their team that will maximize long-term success
• Administer continuous training and coaching to ensure quality customer service
• Identifies and recommends methods to improve management and operations of remarketing operations involving enhanced work processes, increased responsiveness, efficient use of resources and quality service delivery
• Collaborate with various internal departments to ensure all business and compliance practices are followed
• Interact with department vendors to manage remarketing processes
• Oversee various aspects of project management with strategic business partners

Skills

Team management

Operations leadership

Vendor management

Communication

Compliance knowledge

Education

High School Diploma / GED

Bachelor's degree preferred

Job description

DriveTime, a leading auto lender and retailer, is seeking a Remarketing Operations Manager to lead a team of Transportation Coordinators and drive efficient vehicle dispositions to auction. You will evaluate day-to-day performance, coach staff, and implement process improvements.

This on-site role requires strong communication, strategic planning, and collaboration across departments; you will shape remarketing workflows, metrics, and vendor partnerships while supporting company compliance.