Relocation Specialist

The Ohio State University; Columbus (OH); On-site; USD 60,000 - 75,000; Full time

Job summary

The Ohio State University is seeking a dedicated Relocation Specialist to support the College of Medicine and Wexner Medical Center. The role focuses on guiding new hires through relocation, coordinating house-hunting visits, housing options, and timely payments, while collaborating with HR partners and hiring managers.

Ideal candidates have strong communication, detail orientation, and customer service skills, with experience in relocation or HR and the ability to manage deadlines in a complex

Qualifications

• Bachelor's degree or equivalent experience.
• Minimum of two (2) years of relocation, travel, and/or HR experience.
• Excellent communication and customer service skills.
• Ability to build and maintain strong internal and external relationships with an executive presence.

Responsibilities

• Provide consultation related to relocation for prospective new hires during the recruitment process including guidance on the relocation process and university policy.
• Partner with department units to serve as a point of contact for new hires on all relocation details including house hunting visits, household moves and temporary housing.
• Communicate and liaise with Hiring Managers, HR Business Partners and HR Consultants, Business Managers, and other stakeholders throughout the relocation process.
• Process realtor referrals and manage the vendor list of realtors, moving companies, and temporary housing resources.
• Receive and verify information provided on the Relocation Allowance Initiation Request Form and confirm approval to initiate the relocation process.
• Conduct introductory calls/meetings with new employees to establish connection and share information about processes.
• Partner with OHR Talent Services to ensure details are accurate and payments are processed timely.
• Track and monitor spend against approved travel and relocation budgets.
• Assist with claw back process by tracking eligible hires to verify continued employment.

Skills

Communication

Customer service

Relationship building

Attention to detail

Project management

Education

Bachelor's degree or equivalent experience

Job description

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Job Title: Relocation Specialist Department: Human Resources | Talent Acquisition

Scope of position

The Ohio State University is working to advance a set of ambitious strategic goals, and a key focus is on academic excellence and impact. Our physicians, researchers, staff and faculty are at the core of this work and the Office of Human Resources (OHR) in partnership with College of Medicine and the Wexner Medical Center, is working to establish an infrastructure to support all new hires throughout the employment lifecycle.

Summary of position

The Relocation Specialist supporting the College of Medicine and the Wexner Medical Center is a vital role that will report to the Executive Talent and Relocation team within OHR although their client base will be the College of Medicine and the Wexner Medical Center. This role has been established to provide newly hired physicians, researchers, staff and faculty extraordinary care as they transition to their new role.

The ideal candidate for the Relocation Specialist role will be customer focused, possess the ability to interpret and effectively communicate policies and processes in addition to having very strong attention to detail as well as possessing a strong service orientation.

Duties and Responsibilities

• Provide consultation related to relocation for prospective new hires during the recruitment process including guidance on the relocation process and university policy
• Partner with department units to serve as a point of contact for new hires on all relocation details including house hunting visits, household moves and temporary housing
• Communicate and liaise with Hiring Managers, HR Business Partners and HR Consultants, Business Managers, and other stakeholders throughout the relocation process
• Process realtor referrals as well as manage the vendor list of realtors, moving companies, and temporary housing resources to ensure diverse and current resources are available.
• Receive and verify information provided on the Relocation Allowance Initiation Request Form and confirm approval to initiate the relocation process
• Conduct introductory calls/meetings with new employees to establish connection with and share relevant information including overview of processes and important information
• Partner closely with OHR Talent Services to ensure all details are accurate and payments will be processed timely
• Perform administrative duties within policy guidelines and maintain documentation for audit purposes
• Track and monitor spend amounts against approved travel and relocation budgets
• Process external vendor invoices per accounts payable guidelines
• Assist with claw back process by tracking all new hires eligible for relocation benefits to verify their continued employment throughout the claw back timeframe and initiate the appropriate processes if needed
• In partnership with OHR Relocation:
• Manage relocation resources webpages and candidate resource materials
• Monitor relocation trends and tools
• In addition to relocation duties, the Relocation Specialist will provide support with activities related to the Wexner Medical Center and the College of Medicine and other duties as assigned.

Required Education/Experience

Bachelor's degree or equivalent experience. Minimum of two (2) years of relocation, travel, and/or HR experience. Excellent communication and customer service skills. Ability to build and maintain strong internal and external relationships with an executive presence. Demonstrated ability to address complex situations. Consistent attention to detail. Ability to manage changing deadlines and prioritize multiple tasks. Possess a strong service orientation.

Desired Education/Experience

Three (3) years of experience working in a complex environment. Knowledge of The Ohio State University or Wexner Medical Center.

Additional Information: Location: Gateway C (0863) Position Type: Regular Scheduled Hours: 40 Shift: First Shift

Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.

Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions.

The university is an equal opportunity employer, including veterans and disability.