Relocation Specialist

The Ohio State University Wexner Medical Center; Columbus (OH); On-site; USD 52,000 - 68,000; Full time

Job summary

The Relocation Specialist at The Ohio State University Wexner Medical Center supports newly hired physicians, researchers, staff and faculty as they transition to their roles. You will collaborate with OHR, College of Medicine, and department partners to ensure smooth relocation processes and timely payments.

Strong communication, attention to detail, and excellent customer service are essential as you guide candidates through policy, house hunting, moves, and temporary housing while maintaining

Qualifications

• Bachelor's degree or equivalent experience.
• Minimum of two (2) years of relocation, travel, and/or HR experience.
• Excellent communication and customer service skills.
• Ability to build and maintain strong internal and external relationships with an executive presence.
• Demonstrated ability to address complex situations.
• Consistent attention to detail.
• Ability to manage changing deadlines and prioritize multiple tasks.

Responsibilities

• Provide consultation related to relocation for prospective new hires during the recruitment process including guidance on the relocation process and university policy.
• Partner with department units to serve as a point of contact for new hires on all relocation details including house hunting visits, household moves and temporary housing.
• Communicate and liaison with Hiring Managers, HR Business Partners and HR Consultants, Business Managers, and other stakeholders throughout the relocation process.
• Process realtor referrals as well as manage the vendor list of realtors, moving companies, and temporary housing resources to ensure diverse and current resources are available.
• Receive and verify information provided on the Relocation Allowance Initiation Request Form and confirm approval to initiate the relocation process.
• Conduct introductory calls/meetings with new employees to establish connection with and share relevant information including overview of processes and important information.
• Partner closely with OHR Talent Services to ensure all details are accurate and payments will be processed timely.
• Perform administrative duties within policy guidelines and maintain documentation for audit purposes.
• Track and monitor spend amounts against approved travel and relocation budgets.
• Process external vendor invoices per accounts payable guidelines.
• Assist with claw back process by tracking all new hires eligible for relocation benefits to verify their continued employment throughout the claw back timeframe and initiate the appropriate processes if needed.
• In partnership with OHR Relocation: Manage relocation resources webpages and candidate resource materials
• Monitor relocation trends and tools
• In addition to relocation duties, the Relocation Specialist will provide support with activities related to the Wexner Medical Center and the College of Medicine and other duties as assigned.

Skills

Communication skills

Customer service

Relocation knowledge

Vendor management

Education

Bachelor's degree

Job description

Current Employees and Students: Please log in to Workday to use the internal job search and application process.

Scope of position: The Ohio State University is working to advance a set of ambitious strategic goals, and a key focus is on academic excellence and impact. Our physicians, researchers, staff and faculty are at the core of this work and the Office of Human Resources (OHR) in partnership with College of Medicine and the Wexner Medical Center, is working to establish an infrastructure to support all new hires throughout the employment lifecycle.

Summary of position: The Relocation Specialist supporting the College of Medicine and the Wexner Medical Center is a vital role that will report to the Executive Talent and Relocation team within OHR although their client base will be the College of Medicine and the Wexner Medical Center. This role has been established to provide newly hired physicians, researchers, staff and faculty extraordinary care as they transition to their new role.

The ideal candidate for the Relocation Specialist role will be customer focused, possess the ability to interpret and effectively communicate policies and processes in addition to having very strong attention to detail as well as possessing a strong service orientation.

Duties and Responsibilities: 100%

• Provide consultation related to relocation for prospective new hires during the recruitment process including guidance on the relocation process and university policy
• Partner with department units to serve as a point of contact for new hires on all relocation details including house hunting visits, household moves and temporary housing
• Communicate and liaise with Hiring Managers, HR Business Partners and HR Consultants, Business Managers, and other stakeholders throughout the relocation process
• Process realtor referrals as well as manage the vendor list of realtors, moving companies, and temporary housing resources to ensure diverse and current resources are available.
• Receive and verify information provided on the Relocation Allowance Initiation Request Form and confirm approval to initiate the relocation process
• Conduct introductory calls/meetings with new employees to establish connection with and share relevant information including overview of processes and important information
• Partner closely with OHR Talent Services to ensure all details are accurate and payments will be processed timely
• Perform administrative duties within policy guidelines and maintain documentation for audit purposes
• Track and monitor spend amounts against approved travel and relocation budgets
• Process external vendor invoices per accounts payable guidelines
• Assist with claw back process by tracking all new hires eligible for relocation benefits to verify their continued employment throughout the claw back timeframe and initiate the appropriate processes if needed
• In partnership with OHR Relocation:
• Manage relocation resources webpages and candidate resource materials
• Monitor relocation trends and tools
• In addition to relocation duties, the Relocation Specialist will provide support with activities related to the Wexner Medical Center and the College of Medicine and other duties as assigned.

Required Education/Experience

Bachelor's degree or equivalent experience. Minimum of two (2) years of relocation, travel, and/or HR experience. Excellent communication and customer service skills. Ability to build and maintain strong internal and external relationships with an executive presence. Demonstrated ability to address complex situations. Consistent attention to detail. Ability to manage changing deadlines and prioritize multiple tasks. Possess a strong service orientation.

Desired Education/Experience

Three (3) years of experience working in a complex environment. Knowledge of The Ohio State University or Wexner Medical Center.

Screen reader users may encounter difficulty with the online application. For assistance with applying, please contact [e-mail]. If you have questions while submitting an application, please review these frequently asked questions.

Thank you for your interest in working at Ohio State.

Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.

The university is an equal opportunity employer, including veterans and disability.