Relocation Specialist

Ohio State University; United States; On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off

State retirement plan

Job summary

The Ohio State University is seeking a Relocation Specialist to support the College of Medicine and Wexner Medical Center. You will guide new hires through relocation policies and coordinate housing, moves, and temporary housing arrangements.

Collaborating with Hiring Managers and HR Partners, you’ll manage vendor relations, track relocation spend, and ensure timely processing. A strong service orientation and attention to detail are essential to help faculty, researchers, and staff transition

Qualifications

• Bachelor's degree or equivalent experience.
• Minimum of two (2) years relocation, travel, and/or HR experience.
• Excellent communication and customer service skills.
• Ability to build and maintain strong internal and external relationships with an executive presence.
• Demonstrated ability to address complex situations.

Responsibilities

• Provide relocation consultation for prospective hires during recruitment, including guidance on policies.
• Coordinate house hunting visits, household moves, and temporary housing with vendors.
• Communicate with Hiring Managers, HR Partners, HR Consultants, and other stakeholders throughout relocation.
• Process realtor referrals and manage vendor lists of realtors, moving companies, and housing resources.
• Track spend against approved relocation budgets and ensure timely payments.

Skills

Excellent communication

Customer service

Relationship building

Attention to detail

Deadline management

Education

Bachelor's degree or equivalent experience

Experience in relocation/HR

Job description

Job Title: Relocation Specialist Department: Human Resources | Talent Acquisition Scope of position: The Ohio State University is working to advance a set of ambitious strategic goals, and a key focus is on academic excellence and impact. Our physicians, researchers, staff and faculty are at the core of this work and the Office of Human Resources (OHR) in partnership with College of Medicine and the Wexner Medical Center, is working to establish an infrastructure to support all new hires throughout the employment lifecycle.

Summary of position: The Relocation Specialist supporting the College of Medicine and the Wexner Medical Center is a vital role that will report to the Executive Talent and Relocation team within OHR although their client base will be the College of Medicine and the Wexner Medical Center. This role has been established to provide newly hired physicians, researchers, staff and faculty extraordinary care as they transition to their new role. The ideal candidate for the Relocation Specialist role will be customer focused, possess the ability to interpret and effectively communicate policies and processes in addition to having very strong attention to detail as well as possessing a strong service orientation.

Duties and Responsibilities:

• 100% Provide consultation related to relocation for prospective new hires during the recruitment process including guidance on the relocation process and university policy
• Partner with department units to serve as a point of contact for new hires on all relocation details including house hunting visits, household moves and temporary housing
• Communicate and liaise with Hiring Managers, HR Business Partners and HR Consultants, Business Managers, and other stakeholders throughout the relocation process
• Process realtor referrals as well as manage the vendor list of realtors, moving companies, and temporary housing resources to ensure diverse and current resources are available.
• Receive and verify information provided on the Relocation Allowance Initiation Request Form and confirm approval to initiate the relocation process
• Conduct introductory calls/meetings with new employees to establish connection with and share relevant information including overview of processes and important information
• Partner closely with OHR Talent Services to ensure all details are accurate and payments will be processed timely
• Perform administrative duties within policy guidelines and maintain documentation for audit purposes
• Track and monitor spend amounts against approved travel and relocation budgets
• Process external vendor invoices per accounts payable guidelines
• Assist with claw back process by tracking all new hires eligible for relocation benefits to verify their continued employment throughout the claw back timeframe and initiate the appropriate processes if needed
• In partnership with OHR Relocation: Manage relocation resources webpages and candidate resource materials
• Monitor relocation trends and tools
• In addition to relocation duties, the Relocation Specialist will provide support with activities related to the Wexner Medical Center and the College of Medicine and other duties as assigned.

Required Education/Experience:

• Bachelor's degree or equivalent experience.
• Minimum of two (2) years of relocation, travel, and/or HR experience.
• Excellent communication and customer service skills.
• Ability to build and maintain strong internal and external relationships with an executive presence.
• Demonstrated ability to address complex situations.
• Consistent attention to detail.
• Ability to manage changing deadlines and prioritize multiple tasks.
• Possess a strong service orientation.

Desired Education/Experience:

• Three (3) years of experience working in a complex environment.
• Knowledge of The Ohio State University or Wexner Medical Center.

Additional Information:

Location: Gateway C (0863) Position Type: Regular Scheduled Hours: 40 Shift: First Shift Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.

Thank you for your interest in positions at The Ohio State University and Wexner Medical Center.

The university is an equal opportunity employer, including veterans and disability.

• Medical, dental and vision coverage, with Ohio State paying a significant portion of the cost.
• Paid time off, including sick and vacation time and 11 holidays.
• State retirement plan or an alternative retirement plan, both with generous employer contributions.

As Buckeyes, we accomplish more together. No matter your role, you’ll be part of creating what people need now: pathways to education, research and health care. Working at Ohio State means you’re part of a team with a strong sense of community and an unwavering commitment to excellence — and, of course, incomparable Buckeye spirit. We bring out the best in people, help each other succeed and learn together. By joining OhioState, you become part of a top-20 public university with one of America’s leading academic health centers. We’re a team of dedicated colleagues with access to boundless resources that support you.