Relocation Experience Specialist — Remote

Sinistar; Nashville (TN); Remote; USD 36,000 - 44,000; Full time

Job summary

Sinistar is expanding into the United States and seeking a Relocation Specialist based in Nashville, Tennessee. You will manage relocation files from intake to completion, coordinating temporary housing for families and serving as the primary point of contact for displaced policyholders, carriers and claims adjusters.

In this role you will communicate with empathy and clarity, resolve issues proactively, and help continuously improve relocation processes.

Qualifications

• 3+ years of experience in coordination, customer service, insurance, account management or a related field.

Responsibilities

• Manage multiple relocation files from intake through end of stay.
• Source and coordinate temporary housing solutions for families.
• Serve as primary contact for displaced families, carriers and adjusters.
• Communicate clearly, compassionately, and effectively at every stage.
• Anticipate issues and resolve them proactively with thorough follow-up.
• Work with team to improve processes and service quality.

Skills

Coordination

Customer service

Insurance

Account management

Communication

Job description

Sinistar is expanding into the United States and seeking a Relocation Specialist based in Nashville, Tennessee. You will manage relocation files from intake to completion, coordinating temporary housing for families and serving as the primary point of contact for displaced policyholders, carriers and claims adjusters.

In this role you will communicate with empathy and clarity, resolve issues proactively, and help continuously improve relocation processes.