Relocation Coordinator

System One; Bristol (CT); On-site; USD 30,000 - 47,000; Part time

Job summary

System One is seeking a Relocation Coordinator in Bristol, CT for a 40-hour onsite contract. The role involves guiding families through the relocation process, coordinating housing options, and ensuring timely service delivery.

You will work with the Development Team, perform needs assessments, manage invoices, and maintain accurate records in SharePoint. Spanish bilingual abilities are required.

Qualifications

• Experience in client-facing roles.
• Advisory experience is preferred.
• Strong communication skills in English and Spanish.
• Proficient with Microsoft Office.
• Willingness to learn housing policies and regulations.

Responsibilities

• Act as the primary coordinator for the relocation process for residents.
• Oversee the delivery of relocation services and benefits.
• Provide ongoing guidance to the Development Team and residents.
• Conduct needs assessments at the start of the process.
• Coordinate location search and manage data entry.
• Oversee on-site moves and liaise with moving companies.
• Review invoices and manage reimbursements.
• Document conversations and expenses in SharePoint.

Skills

Client interaction

Advisory skills

Communication

Multitasking

Problem-solving

Bilingual Spanish

Education

High school diploma or equivalent

Bachelor’s degree preferred

Tools

Microsoft Office

Job description

Job Title: Relocation Coordinator
Location: Bristol, Connecticut
Type: Contract
Compensation: $28.00
Work Model: Onsite
Hours: 40.0

About this Role

Join a dedicated team as a Relocation Counselor and play a crucial role in supporting families and individuals throughout the relocation process. With over 25 years of experience providing technical assistance and program management for affordable housing initiatives nationwide, the company offers extensive training, mentorship, and career growth opportunities. This position provides the opportunity to make a meaningful difference in residents’ lives while working in a supportive, professional environment.

Responsibilities

• Act as the primary point of contact for administering the relocation process's various phases for residents who qualify for relocation services.
• Oversee the delivery of relocation services and benefits to residents and their families, ensuring high-quality service standards.
• Provide ongoing advice and support to the Development Team and residents, maintaining regular contact throughout the relocation period.
• Conduct needs assessments at the start of the process to understand and address individual requirements.
• Coordinate location selection and manage the home/unit-finding process, ensuring timely and accurate data entry.
• Oversee resident moves on-site, coordinating with moving companies, acting as liaison, and reviewing invoices for payments and reimbursements.
• Evaluate exception requests and challenging situations, providing solutions and recommendations to the resident and Project Manager.
• Document conversations, expenses, and correspondence accurately in CVR’s SharePoint system, maintaining data integrity and adhering to privacy policies.

Requirements

• High school diploma or equivalent; Bachelor’s degree preferred
• Experience in client interaction and advisory roles preferred
• Proficiency in Microsoft Office applications
• Excellent oral and written communication skills
• Ability to multitask in a fast-paced environment
• Basic math skills (addition, subtraction, multiplication, division, percentages, fractions)
• Strong attention to detail and customer service skills
• Knowledge of standard office equipment and Internet/web skills
• Willingness to learn about affordable housing policies and regulations
• Ability to interact professionally at all levels and maintain confidentiality
• Self-motivated with strong problem-solving skills
• Ability to manage multiple projects independently
• Bi-lingual in Spanish is required

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.