Corporate Relocation Consultant

Bristol Global Mobility LTD; Phoenix (AZ); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Unlimited paid time off

Medical, Dental and Vision Benefits

401k with 25% match

Tuition reimbursement

Job summary

Bristol Global Mobility LTD is seeking a Mobility Advisor to coordinate relocation services for transferees. This role requires a Bachelor's degree and a minimum of two years of experience in relocation or real estate. Responsibilities include performing needs assessments, managing supplier communication, and ensuring compliance with IRS guidelines. The company offers competitive compensation, unlimited paid time off, and various health benefits. They are committed to diversity and inclusion in the workplace.

Qualifications

• Minimum of two years of Relocation and/or Real Estate experience required.
• Strongly preferred experience with home sale, reviewing BMA's, marketing, inspections, appraisals and equity funding.
• Proven track record of providing superior customer service.

Responsibilities

• Act as the single point of coordination relocation services to transferees.
• Perform 'needs assessment' for each relocating employee.
• Manage communication with the corporate client on transferee issues and policy administration.
• Follow up with suppliers to ensure seamless delivery of services.
• Coordinate home sale and purchase closing dates.
• Ensure compliance with IRS guidelines.
• Assist other mobility advisors and attend team meetings.

Skills

Customer service excellence

Relocation services knowledge

Communication skills

Intermediate Computer Skills in Word and Excel

Education

Bachelor's degree or equivalent work experience

Job description

This position can be remote from anywhere in the USA.

OVERVIEW

Act as the single point of coordination relocation services to transferees based on the client’s relocation policy. Services and related benefit consultation provided by the Relocation Consultant may include home marketing, home sale, home purchase, temporary or rental home finding, lease cancellation, and household goods movement. The Mobility Advisor works in the best interest of the transferee and client with the highest commitment to outstanding service and delivering an exceptional experience to the transferring employee.

• Contact the relocating employee to review policy for services authorized by the client.
• Perform "needs assessment" for each relocating employee to assist in coordinating authorized services
• Manage all exceptions and maintain communication with the corporate client on transferee issues, resolution, policy administration and ideas for improvement. This function could also include quarterly and year to date reports, daily or weekly contact with the corporate client.
• Follow up with suppliers to ensure seamless delivery of services resulting in the best experience possible.
• Coordinate origin home sale closing dates, temporary housing needs, and home purchase closing dates.
• Effectively communicate and manage caseload maximizing efficiency while connecting with each transferring employee.
• Complete required audits to ensure compliance with IRS guidelines
• Ensure integrity of all data for each assignment in the Bristol system and understand ramifications to other departments if data is missing.
• Assist other mobility advisors, attending team meetings, ongoing training, client presentations and general assistance when needed.

• Bachelor's degree (B.S. or B. A.) or equivalent work experience required; Minimum of two years of Relocation and/or Real Estate experience is required;
• Previous experience with home sale, reviewing BMA's, marketing, inspections, appraisals and equity funding Strongly Preferred;
• Intermediate Computer Skills in Word and Excel; Proven track record of providing superior customer service in all aspects of a customer’s relocation experience

We value our employees’ time and efforts. Our commitment to your success is enhanced by our competitive compensation, an extensive benefits package including paid time off, medical, dental and vision benefits and future growth opportunities within the company. Plus, we work to maintain the best possible environment for our employees, where people can learn and grow with the company. We strive to provide a collaborative, creative environment where each person feels encouraged to contribute to our processes, decisions, planning and culture.

Compensation & Benefits

• Unlimited paid time off
• Medical, Dental and Vision Benefits
• FSA & HSA accounts
• 401k with 25% match
• Life and personal accident insurance
• Adoption assistance
• Tuition reimbursement
• Employee assistance program
• Marketplace for personal shopping discounts

Connection and belonging at Bristol-

At Bristol Global Mobility, we are committed to leading a diverse and inclusive workplace where all our people are empowered to succeed. As a committed signatory of the UN Women’s Empowerment Principles (WEPs), CEO Action! and member of Includability, we are passionate about equal opportunities and actively encourage applicants from all backgrounds. If you have a disability or condition which may affect your ability to take part in our application process, please let us know and we will make reasonable adjustments for you.