Relief Workforce Development Specialist

Holland America-Princess (Holland America Dawson City Inn); Kotzebue (AK); On-site; USD 42,000 - 64,000; Full time

Job summary

Maniilaq Association seeks a Relief Workforce Development Coordinator in Kotzebue, AK. You will greet clients at the Workforce Development, Employment and Training, and TANF offices, guide them through applications, and ensure forms are complete before submission to eligibility staff.

You will enter intake data, support multiple programs, manage files, and assist with payroll and scheduling while upholding confidentiality and grant requirements.

Qualifications

• High school diploma or equivalent required.
• One year of relevant work experience preferred.
• Ability to exercise good judgement and communicate effectively under stress.

Responsibilities

• Be the first point of contact for clients in the Workforce Development, Employment and Training and TANF office.
• Assist clients with completing paperwork and reviewing required documents.
• Enter intake information for TANF and E&T clients.
• Demonstrate multitasking while supporting multiple programs/projects.
• Provide professional support to the Workforce Development Director, TANF and E&T staff.
• Manage program correspondence, notices, and client files.
• Maintain client data confidentiality per program guidelines.
• Assist in payroll timesheet compilation and distribution of pay records.
• Understand eligibility criteria and program guidelines for TANF and E&T.
• Develop a knowledge base of community resources for clients.
• Attend required training and grant-m mandated education.
• Collaborate with caseworkers to improve program operations.
• Create and distribute flyers and materials for TANF and E&T.
• Organize job fairs, school orientation, and workshops.
• Work with caseworkers to address client needs.
• Maintain relationships with partners and stakeholders.

Skills

Communication skills

Judgement under pressure

Travel flexibility

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Maniilaq Association seeks a Relief Workforce Development Coordinator in Kotzebue, AK. You will greet clients at the Workforce Development, Employment and Training, and TANF offices, guide them through applications, and ensure forms are complete before submission to eligibility staff.

You will enter intake data, support multiple programs, manage files, and assist with payroll and scheduling while upholding confidentiality and grant requirements.