Relief Workforce Development Coordinator

Holland America-Princess (Holland America Dawson City Inn); Kotzebue (AK); On-site; USD 42,000 - 64,000; Full time

Job summary

Maniilaq Association seeks a Relief Workforce Development Coordinator in Kotzebue, AK. You will greet clients at the Workforce Development, Employment and Training, and TANF offices, guide them through applications, and ensure forms are complete before submission to eligibility staff.

You will enter intake data, support multiple programs, manage files, and assist with payroll and scheduling while upholding confidentiality and grant requirements.

Qualifications

• High school diploma or equivalent required.
• One year of relevant work experience preferred.
• Ability to exercise good judgement and communicate effectively under stress.

Responsibilities

• Be the first point of contact for clients in the Workforce Development, Employment and Training and TANF office.
• Assist clients with completing paperwork and reviewing required documents.
• Enter intake information for TANF and E&T clients.
• Demonstrate multitasking while supporting multiple programs/projects.
• Provide professional support to the Workforce Development Director, TANF and E&T staff.
• Manage program correspondence, notices, and client files.
• Maintain client data confidentiality per program guidelines.
• Assist in payroll timesheet compilation and distribution of pay records.
• Understand eligibility criteria and program guidelines for TANF and E&T.
• Develop a knowledge base of community resources for clients.
• Attend required training and grant-m mandated education.
• Collaborate with caseworkers to improve program operations.
• Create and distribute flyers and materials for TANF and E&T.
• Organize job fairs, school orientation, and workshops.
• Work with caseworkers to address client needs.
• Maintain relationships with partners and stakeholders.

Skills

Communication skills

Judgement under pressure

Travel flexibility

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Maniilaq Association isa P.L. 93-638 Native/Indian Preference/EEO Employer

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Relief Workforce Development Coordinator

Job Code:

2025:OTZ-123

Location:

Kotzebue, Alaska

Program:

Work Force Development Program

FT/PT Status:

Relief

Job Responsibilities:

MANIILAQ ASSOCIATION

12/17

Title:

Workforce Development Coordinator

Range:

14

Program: Workforce Development

Status:

Non-Exempt

Housing Priority:

None

Covered:

Yes

PRINCIPAL DUTIES AND RESPONSIBILITIES

• 1.

  Will be the first

  point of contact for the clients who walk into the Workforce Development,

  Employment and Training and TANF office, provide instructions for filling out

  the application, review their application and go over a check list of what is

  needed or required for the client to bring back for their appointment with the

  caseworker.

• 2.

  Provide necessary

  paperwork, offering assistance to complete the paperwork, answering questions,

  making copies for clients or assisting with telephone requests and ensures

  application is fully complete prior to giving application to Eligibility

  Specialist.

• 3.

  Enter intake

  information for TANF and Employment and Training clients.

• 4.

  Demonstrate

  success in multitasking, implementing and maintaining the organizations of

  several programs/projects.

• 5.

  Provides professional and technical assistance to the Workforce

  Development Director, TANF and Employment and Training Caseworkers.

  Duties include handling purchase and check

  requisitions; travel authorizations, and arrangements, assisting with setting

  up office visits and staff schedules.

• 6.

  Maintains program

  correspondence, applications and notices.

  Sends out notices as required by the Employment and Training and TANF

  programs.

• 7.

  Establishes and maintains client files according to TANF,

  Employment & Training, Paaraq, and Endowment procedures and guidelines.

• 8.

  Assists in the

  compilation of division payroll timesheets.

  Distributes paychecks and direct deposit paystubs to appropriate

  employees.

• 9.

  Understand eligibility criteria, policy and procedures

  guidelines, for both TANF and Employment and Training Programs.

• 10.

  Develop a knowledge base on community resources to

  assist clients in achieving their vocational and employment goals.

• 11.

  Agrees and ensures to keep

  any and all information regarding client data confidential.

• 12.

  Attends continuing education

  and mandatory training per grant requirements.

• 13.

  Works as an active Workforce Development team member

  for making improvements and provides assistance to the caseworkers.

• 14.

  Create and distribute advertisement flyers, posters

  and pamphlets for both TANF and Employment and Training programs.

• 15.

  Organize and assist with job fairs, student dinners,

  orientation for schools, workshops and other events as assigned.

• 16.

  Works closely with caseworkers to ensure all possible

  needs for clients are addressed.

Job Qualifications:

MINIMUM

REQUIREMENTS

• High

  school diploma or equivalent.

• One year

  relevant work experience preferred.

• Demonstrate

  ability to exercise good judgement and communication skills under stressful

  situations. Demonstrate excellent attendance history in previous employment.

• Able to learn and follow PL 102.477, Employment & Training and TANF’s

  regulations.

  Knowledge of the Maniilaq Service Area, its people, culture and

  traditions is strongly preferred.

  Have a strong knowledge base of local and

  outside educational and employment resources.

• Prior experience using computers

  at the beginning level for word processing and data entry. Be familiar with

  Microsoft software programs word, excel and outlook. Must have the ability to

  communicate effectively, both verbally and in writing, with people in the

  service area and state agencies. A valid Alaska driver’s license is preferred.

• Willing to travel as needed.

Other Job Information (if applicable):

DISCLAIMER

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job.

They are not intended to be considered an exhaustive list of all responsibilities, duties and skills required of personnel in this job, and the employer reserves the right to revise or change this description.

This description does not constitute a written or implied contract of employment.

To perform this job successfully, an individual must be able to satisfactorily perform each of the above essential duties and meet physical demands.

Reasonable accommodations may be made to enable individuals with disabilities to meet those conditions.