Relief Store Manager - Lead, Train & Drive Sales

Big-5-Sporting-Goods; Aberdeen (WA); On-site; USD 55,793,000 - 57,165,000; Full time

Benefits offered by this job

Dental, Medical, Vision Insurance

401k/Roth IRA Savings and Profit-Shar

Paid Personal Time Off

Sick Leave and Vacation

Education Assistance

Life Insurance

Employee Merchandise Discount

Ticket Discounts to Top Attractions

Pet Insurance

Credit Union Membership

Job summary

Big 5 Sporting Goods is seeking a Relief Manager to lead store operations in the manager's absence and drive excellent customer service. You will supervise sales and cashier teams, answer inquiries, and ensure merchandising and policy compliance across the floor.

The role includes a defined training path for advancement within our store leadership structure, with emphasis on team development and loss-prevention standards.

Qualifications

• Must be 21 years of age or older.
• Strong communication and interpersonal skills.
• Must possess basic organizational and/or applicable math skills.
• Detail-oriented and reliable.
• Ability to work in a fast-paced environment.
• Basic knowledge of sporting goods is a plus.
• Must possess High School diploma, GED, or High School Equivalency Exam
• Flexible Scheduling
• Upon accepting a position offered, candidate will be subject to E-Verify
• Light to moderate lifting may be required, with or without reasonable accommodation

Responsibilities

• Successful operation of store in the absence of the Store Manager.
• Provide excellent customer service and assist customers throughout the store.
• Answer phone calls and respond to customer inquiries.
• Recommend products and suggest add-on sales.
• Merchandising and compliance of all company policies.
• Setting promotional signage.
• Checking and retrieving merchandise from stockroom as needed.
• Maintain a clean, organized, and fully stocked sales floor.
• Opening and closing of the store.
• Training newly hired associates.
• Directing sales and cashier associates throughout the store.
• Inventory control and enforcement of loss prevention policies.
• Enforcement of all company policies.
• Perform or may perform additional duties as assigned by management and supervision

Skills

Strong communication

Interpersonal skills

Detail-oriented

Organizational skills

Customer service

Ability to work in fast-paced env

Flexible scheduling

Education

High school diploma or GED

Tools

E-Verify

Job description

Big 5 Sporting Goods is seeking a Relief Manager to lead store operations in the manager's absence and drive excellent customer service. You will supervise sales and cashier teams, answer inquiries, and ensure merchandising and policy compliance across the floor.

The role includes a defined training path for advancement within our store leadership structure, with emphasis on team development and loss-prevention standards.