Relief Manager

Big-5-Sporting-Goods; Espanola (NM); On-site; USD 36,000 - 42,000; Full time

Benefits offered by this job

401k/Roth IRA

Employee merchandise discount

Paid personal time off

Life Insurance

Ticket discounts to attractions/events

Health insurance

Education assistance

Job summary

Big 5 Sporting Goods is hiring a Relief Manager to lead daily store operations in Espanola, NM. You will oversee staff, ensure store standards, and maintain customer service excellence in a fast-paced environment.

Responsibilities include training associates, handling inquiries, merchandising, inventory control, and implementing promotions. A positive, energetic, sports-minded attitude is essential for growth within our management structure.

Qualifications

• Must be 21 years of age or older and able to work in a fast-paced retail environment.
• Strong communication and interpersonal skills for customer service.
• Basic math and organizational skills to handle store operations.
• Flexible scheduling and ability to train new employees.

Responsibilities

• Operate store in the absence of the Store Manager.
• Provide excellent customer service and assist customers throughout the store.
• Answer phone calls and respond to inquiries.
• Recommend products and suggest add-on sales.
• Merchandising and adherence to company policies.
• Open and close the store, train new associates.
• Direct sales and cashier staff; manage inventory and loss prevention.

Skills

Strong communication

Interpersonal skills

Organizational skills

Reliability

Cashier and sales experience

Customer service focus

Education

High school diploma or GED

Job description

Description

Withnearly 400stores across the western United States, Big 5 Sporting Goods is the neighborhood store that gets you ready to play. For over 70 years, everything we do comes down to having the most energetic, sports-minded individual on our team.

Role Overview

The Relief Manager position is the perfect career opportunity for the sports and outdoorenthusiast. The qualities of our team members serve as a foundation for future growth, and our managers provide leadership and direction to the entire store team.

Our Relief Manager gains knowledge and experiencerequiredfor promotion to higher management positions underdirectionof experienced personnel, by performing the following duties personally or through subordinates. A well-defined training program will be provided to help you develop your way in our management structure. Candidates who apply for this position should be enthusiastic, energetic, sports-minded people with solid customer service backgrounds and/or educational paths well-suited for the industry.

Primary Duties

• Successful operation of store in the absence of the Store Manager
• Provide excellent customer service andassistcustomers throughout the store
• Answer phone calls and respond to customer inquiries
• Recommend products and suggest add-on sales
• Merchandising and complianceofall company policies
• Setting promotional signage
• Checking and retrieving merchandise from stockroom as needed
• Maintain a clean, organized, and fully stocked sales floor
• Opening and closing of the store
• Training newly hired associates
• Directing sales and cashier associates throughout the store
• Inventory control and enforcement of loss prevention policies
• Enforcement of all company policies
• Perform or may performadditionalduties as assigned by management and supervision

Position Requirements

• Must be 21 years of age or older
• Strong communicationand interpersonal skills
• Mustpossessbasic organizational and/or applicable math skills
• Detail-oriented and reliable
• Ability to work in a fast-paced environment
• Basic knowledge of sporting goods is a plus
• MustpossessHigh School diploma, GED, or High School Equivalency Exam
• Flexible Scheduling
• Upon accepting a position offered, candidate will be subject to E-Verify
• Light to moderate lifting may berequired, with or without reasonable accommodation

Dental, Medical, Vision Insurance, Savings and Profit-Sharing Plan-401k/Roth IRA, Paid Personal Time Off, Sick Leave, Vacation, Company-sponsored Education Assistance, Life Insurance, Employee Merchandise Discount, Employee Referral Program, Ticket Discounts to Top Attractions and Events, Pet Insurance,KinectaCredit Union Membership.

Pay Scale: $17.50 per hour

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.