Relief Manager

Big-5-Sporting-Goods; Klamath Falls (OR); On-site; USD 34,000 - 35,000; Full time

Benefits offered by this job

Dental insurance

Medical insurance

401k/Profit-Sharing

Job summary

Big 5 Sporting Goods is seeking a Relief Manager in Oregon to lead store operations in the absence of the Store Manager. You will ensure excellent customer service, answer inquiries, and guide sales teams while maintaining store standards.

The role includes training new hires, enforcing policies, and driving promotions within a fast-paced retail environment. Competitive benefits accompany this growth opportunity.

Qualifications

• Must be 21 years of age or older.
• Strong communication and interpersonal skills.
• High School diploma, GED, or High School Equivalency Exam.
• Flexible Scheduling.
• Upon accepting a position offered, candidate will be subject to E-Verify.
• Light to moderate lifting may be required.

Responsibilities

• Operate store in the absence of the Store Manager.
• Provide excellent customer service and assist customers throughout the store.
• Answer phone calls and respond to customer inquiries.
• Recommend products and suggest add-on sales.
• Opening and closing of the store.
• Training newly hired associates.
• Directing sales and cashier associates throughout the store.
• Inventory control and enforcement of loss prevention policies.

Skills

Strong communication

Interpersonal skills

Detail-oriented

Reliable

Adaptability

Education

High School diploma or GED

Job description

Description

Withnearly 400stores across the western United States, Big 5 Sporting Goods is the neighborhood store that gets you ready to play. For over 70 years, everything we do comes down to having the most energetic, sports-minded individual on our team.

Role Overview

The Relief Manager position is the perfect career opportunity for the sports and outdoorenthusiast. The qualities of our team members serve as a foundation for future growth, and our managers provide leadership and direction to the entire store team.

Our Relief Manager gains knowledge and experiencerequiredfor promotion to higher management positions underdirectionof experienced personnel, by performing the following duties personally or through subordinates. A well-defined training program will be provided to help you develop your way in our management structure. Candidates who apply for this position should be enthusiastic, energetic, sports-minded people with solid customer service backgrounds and/or educational paths well-suited for the industry.

Primary Duties

• Successful operation of store in the absence of the Store Manager
• Provide excellent customer service andassistcustomers throughout the store
• Answer phone calls and respond to customer inquiries
• Recommend products and suggest add-on sales
• Merchandising and complianceofall company policies
• Setting promotional signage
• Checking and retrieving merchandise from stockroom as needed
• Maintain a clean, organized, and fully stocked sales floor
• Opening and closing of the store
• Training newly hired associates
• Directing sales and cashier associates throughout the store
• Inventory control and enforcement of loss prevention policies
• Enforcement of all company policies
• Perform or may performadditionalduties as assigned by management and supervision

Position Requirements

• Must be 21 years of age or older
• Strong communicationand interpersonal skills
• Mustpossessbasic organizational and/or applicable math skills
• Detail-oriented and reliable
• Ability to work in a fast-paced environment
• Basic knowledge of sporting goods is a plus
• MustpossessHigh School diploma, GED, or High School Equivalency Exam
• Flexible Scheduling
• Upon accepting a position offered, candidate will be subject to E-Verify
• Light to moderate lifting may berequired, with or without reasonable accommodation

Dental, Medical, Vision Insurance,Savings and Profit-Sharing Plan-401k/Roth IRA,Paid Personal Time Off, Sick Leave, Vacation,Company-sponsored Education Assistance,Life Insurance,Employee Merchandise Discount,Employee Referral Program,Ticket Discounts to Top Attractions and Events,Pet Insurance,KinectaCredit Union Membership.

Pay Scale: $16.46 - $16.94 per hour

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.