Relief Specialist - Teller & Member Services

BayPort Credit Union; Newport News (VA); On-site; USD 32,000 - 43,000; Full time

Job summary

BayPort Credit Union is seeking a Relief Specialist to provide essential support across Teller, Vault Teller, Lead Teller, and Member Services. You will help maintain branch operations by filling in for staff and delivering exceptional member service.

Responsibilities include account inquiries, deposits, transfers, loan information, and cross-selling services while upholding BayPort's core values and security standards. This role requires flexibility and teamwork.

Qualifications

• Cash handling and customer service experience required.
• Experience with financial transactions, deposits, and withdrawals is needed.
• Ability to learn branch products and policies quickly and accurately.

Responsibilities

• Greet and assist members as a liaison for the credit union.
• Respond to member inquiries and direct to appropriate staff.
• Open new accounts and explain account options and services.
• Process member transactions including deposits, withdrawals, loan payments, and transfers with accuracy.
• Cross-sell additional products and services based on member needs.

Skills

Core Values

Organizational skills

Multitasking

Adaptability

Communication skills

Confidentiality

Teamwork

Education

High school diploma or equivalent

Job description

BayPort Credit Union is seeking a Relief Specialist to provide essential support across Teller, Vault Teller, Lead Teller, and Member Services. You will help maintain branch operations by filling in for staff and delivering exceptional member service.

Responsibilities include account inquiries, deposits, transfers, loan information, and cross-selling services while upholding BayPort's core values and security standards. This role requires flexibility and teamwork.