Relief Route Driver: Delivery, Upsell & Service

Alsco; Helena (MT); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

401K Plan with Company Match

Medical, Dental, Vision, and FSA/HSA

Life Insurance, Disability Insurance

Vacation, Sick Time, Holidays

Employee Assistance Program (EAP)

Job summary

Alsco Uniforms in Helena, MT is seeking a Route Relief Utility Driver to support service departments by delivering products and picking up soiled linens on assigned routes. You will provide outstanding customer service, build loyalty with customers, upsell services, maintain accurate route books and inventories, and help resolve service concerns.

This non-exempt role requires a valid driver's license (CDL if applicable), a minimum of two years in sales, customer service, or delivery, and the

Qualifications

• Valid driver's license and CDL if applicable.
• Minimum 2 years of relevant experience in sales, customer service, delivery, or public-facing work.
• Ability to lift up to 75 lbs and move carts up to 500 lbs.

Responsibilities

• Deliver products and pick up soiled linens on assigned routes safely and on time.
• Provide outstanding customer service to build loyalty and strong relationships.
• Communicate with decision-makers and proactively resolve service concerns.
• Follow Service SOPs for installations, deliveries, and account management.
• Maintain accurate inventories, route books, and customer files.
• Handle customer payments, credits, and change orders accurately.
• Monitor accounts and report customer feedback or competitive activity.
• Upsell services, promote products, and refer leads to Sales.
• Conduct daily vehicle inspections and maintain truck cleanliness.
• Load/unload products and move carts up to 500 lbs.

Skills

Customer service

Communication

Driver's license

English proficiency

Job description

Alsco Uniforms in Helena, MT is seeking a Route Relief Utility Driver to support service departments by delivering products and picking up soiled linens on assigned routes. You will provide outstanding customer service, build loyalty with customers, upsell services, maintain accurate route books and inventories, and help resolve service concerns.

This non-exempt role requires a valid driver's license (CDL if applicable), a minimum of two years in sales, customer service, or delivery, and the