Relief Route Driver: Delivery & Upsell Pro

Alsco; Durham (NC); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

401 K Plan with Company Match

Medical, Dental, Vision, and FSA/HSA

Life Insurance, Disability Insurance

Vacation, Sick Time, Holidays

Employee Assistance Program (EAP)

Job summary

Alsco Uniforms is seeking a Route Relief Utility Driver in Durham, NC to support service departments with routes, installations, deliveries, and account management. You will deliver products, pick up soiled linens, and maintain accurate route documentation while building strong relationships with customers.

The role emphasizes safety, compliance with SOPs, and collaboration with service, sales, and operations teams.

Qualifications

• Two years of relevant experience in sales, customer service, delivery, or public facing work.
• Have and maintain a valid Driver's License, CDL when applicable, and be 21 years or older.
• Excellent verbal and written communication skills in English.

Responsibilities

• Deliver products and pick up soiled linens on assigned routes safely and on time.
• Provide outstanding customer service to build loyalty and strong relationships
• Communicate with decision-makers and proactively resolve service concerns
• Follow Service SOPs for installations, deliveries, and account management
• Maintain accurate inventories, route books, and customer files
• Handle customer payments, credits, and change orders accurately
• Monitor accounts and report customer feedback or competitive activity
• Upsell services, promote products, and refer leads to Sales
• Conduct daily vehicle inspections and maintain truck cleanliness
• Load/unload products and move carts up to 500 lbs. and lift up to 75 lbs.
• Ensure compliance with company policies, safety standards, and dress code
• Collaborate with service, sales, and operations teams as a reliable relief driver

Skills

Customer service

Delivery experience

Communication skills

Valid driver's license

Job description

Alsco Uniforms is seeking a Route Relief Utility Driver in Durham, NC to support service departments with routes, installations, deliveries, and account management. You will deliver products, pick up soiled linens, and maintain accurate route documentation while building strong relationships with customers.

The role emphasizes safety, compliance with SOPs, and collaboration with service, sales, and operations teams.