Relief Retail Associate

cincinnatichildrens; Cincinnati (OH); On-site; USD 23,000 - 28,000; Full time

Job summary

Cincinnati Children’s is hiring for a Food Services role on a full-time basis at the Burnet Campus. The position involves customer service to patients, families, visitors, and staff, plus operating a POS system and processing various payments.

Shifts span 8.5 hours between 5a and 4:30p, with alternating weekends and holidays. The role requires a high school diploma or equivalent and offers opportunities to support coffee service, deli, and other food service areas while maintaining cleanliness

Qualifications

• Preferred: High school diploma or equivalent.

Responsibilities

• Provide excellent customer service to patients, families, visitors, and employees.
• Operate the point-of-sale (POS) system and accurately process cash, credit card, and mobile transactions.
• Support all retail café operations as assigned.
• Stock and replenish condiments, beverages, snacks, supplies, and retail merchandise.
• Assist with coffee service, salad bar, deli, pizza, Starbucks, mobile ordering, and other food service areas.
• Maintain cleanliness and organization of service areas, dining spaces, equipment, and workstations.
• Monitor product quality and ensure compliance with food safety and sanitation standards.
• Support peak meal periods by assisting in various retail stations as operational needs require.
• Work collaboratively with team members to ensure efficient daily operations.
• Perform other duties as assigned.

Skills

Customer service

Cash handling

Education

High school diploma or equivalent

Tools

POS system

Job description

Primary Location
Burnet Campus Department
Food Services Shift
Day (United States of America) Schedule
Full time Weekly Hours
40 FTE
1 Employee Status
Regular

*Expected Starting Pay Range
$16.75 - $20.27 *Starting pay is based on experience, skills, and equity; exceptions may apply for highly qualified candidates. Additional pay (e.g., shift, on‑call, or weekend differentials) and benefits may apply. Annual pay may vary based on FTE status.

JOB RESPONSIBILITIES

Schedule: 8.5-hour shifts will be scheduled between 5a-4:30p. Includes an every other weekend and every other holiday rotation

• Provide excellent customer service to patients, families, visitors, and employees
• Operate the point-of-sale (POS) system and accurately process cash, credit card, and mobile transactions
• Support all retail café operations as assigned
• Stock and replenish condiments, beverages, snacks, supplies, and retail merchandise
• Assist with coffee service, salad bar, deli, pizza, Starbucks, mobile ordering, and other food service areas
• Maintain cleanliness and organization of service areas, dining spaces, equipment, and workstations
• Monitor product quality and ensure compliance with food safety and sanitation standards
• Support peak meal periods by assisting in various retail stations as operational needs require
• Work collaboratively with team members to ensure efficient daily operations
• Perform other duties as assigned

JOB QUALIFICATIONS

• Preferred: High school diploma or equivalent

About Us

At Cincinnati Children's, we come to work with one goal: to make children's health better. We believe in a holistic team approach, both in caring for patients and their families, and in advancing science and discovery. We strive to do better and find energy and inspiration in our shared purpose. If you want to be the best you can be, you can do it at Cincinnati Children's.

Cincinnati Children's is:

• Recognized by U.S. News & World Report as a top 10 best Children's Hospitals in the nation for more than 15 years
• Consistently among the top 3 Children's Hospitals for National Institutes of Health (NIH) Funding
• Recognized as one of America's Best Large Employers (2025) , America's Best Employers for New Grads (2025)
• One of the nation's America's Most Innovative Companies as noted by Fortune
• Consistently certified as great place to workA Leading Disability Employer as noted by the National Organization on Disability
• Magnet® designated for the fourth consecutive time by the American Nurses Credentialing Center (ANCC)

We Embrace Innovation-Together. We believe in empowering our teams with the tools that help us work smarter and care better. That's why we support the responsible use of artificial intelligence. By encouraging innovation, we're creating space for new ideas, better outcomes, and a stronger future-for all of us.

Comprehensive job description provided upon request.

Cincinnati Children's is proud to be an Equal Opportunity Employer committed to creating an environment of dignity and respect for all our employees, patients, and families. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability or protected veteran status. EEO/Veteran/Disability