Relief Residential Counselor

Pine Street Inn Inc.; Boston (MA); On-site; USD 29,480 - 41,328; Part time

Job summary

Pine Street Inn Inc. is seeking a Relief Counselor in Boston, MA. This position requires on-call availability to ensure the safety of participants across several programs. Candidates should have at least a High School Diploma or GED, and prior human services training is preferred. Responsibilities include overseeing daily operations, assisting with daily living activities, and facilitating leisure time for residents. The role involves working closely with diverse populations, including individuals with mental health and substance use issues. The pay rate ranges from $21.40 to $30.00 per hour based on experience.

Qualifications

• High School Diploma or GED is required.
• Some basic prior human services training is required.
• Minimum of six (6) months experience in a shelter, community residence, or inpatient setting is required.
• Experience maintaining a safe environment for clients.
• Effective writing, verbal, and communication skills are required.

Responsibilities

• Responsible for the overall safety of participants within behavioral health programs.
• Oversee daily operations and ensure safety of the program.
• Assist participants with daily living skills and meal preparation.
• Engage participants in leisure activities and maintain a respectful atmosphere.

Job description

Description

SCHEDULE: On call as needed (3:00pm-11:30pm & 11:00pm-7:30am) Flexible days. This position is essential in the event of an emergency.

Pay: $21.40 - $30.00 per hour DOE (Salary ranges provided are based on relevant experience and skill set)

Various Locations: Safe Haven (28 Rockwell St. Dorchester, 8 Church St. Dorchester, 414 Harrison Ave So. End) Veterans (6 Hartford St Dorchester & 8 Grove St. Chelsea) New Chardon (41 New Chardon St. Boston), Home 2 Stay (Yawkey House 363 Albany St. Man’s Inn 444 Harrison Ave). This position works 100% on site.

Summary of the Position

The Relief Counselor is responsible for the overall safety of the participants within the programs of Behavioral Health/Specialized Housing. Relief staff will be assigned to the location(s) in need of coverage. Ability to follow set procedures and processes which vary at each location. All programs follow the Housing First Model. The Relief Counselor will provide coverage support to these programs. The Relief Counselor will oversee daily operations of the program (s) and maintain the safety of said program. The Relief Counselor will set up foods and assist participants in obtaining their lunch meal and performing other activities of daily living (ADL) skills. The incumbent will also work with other staff to engage participants in leisure time activities. The Relief Counselor will create and maintain a respectful atmosphere that empowers participants to reach their highest level of functioning. Due to emergency or unforeseen program needs, staff may be called upon to provide last‑minute coverage.

PROGRAM(S) OVERVIEW

New Chardon houses 20 women‑identifying individuals with mental health, substance use and/or medical issues at one site. Safe Haven Program houses 31 individuals with mental health issues across three sites. Veterans Services program houses 25 Veterans across two sites

Requirements

Qualifications

Education/Training

Required:

• High School Diploma or GED
• Some basic prior human services training

Preferred

• Experience providing direct care in a homeless shelter or similar human services environment
• Training in Motivational Interviewing, Harm-Reduction, Trauma-Informed Care and de-escalation
• Knowledge and understanding of confidentiality and HIPPA laws

Knowledge/Experience

Required:

• Minimum of six (6) months experience working in a shelter setting, community residence or in an inpatient setting
• Experience maintaining a safe environment for clients in a program setting
• Experience as a human services team member
• Familiarity with the concepts of rehabilitation and consumer empowerment
• Experience with dually diagnosed individuals; experience assisting people with ADL skills; comfort level working with participants with untreated psychiatric conditions; comfort with a harm reduction approach to substance abuse; comfort working with people with substance use issues; comfort with working with veterans
• Comfort with working with diverse populations, including trans- and gender fluid individuals
• Effective writing, verbal, and communication skills

Preferred

• Experience working within a Housing First/Safe Haven Model
• Experience working with veterans and in Harm-Reduction
• Experience working with the homeless population and low demand individuals
• Experience working with populations with co-occurring disorders