Residential Counselor - Clarendon

Pine Street Inn; Boston (MA); On-site; USD 29,000 - 33,000; Full time

Job summary

Pine Street Inn is seeking a Residential Counselor in Boston, MA. The role entails an evening schedule (Tuesday–Saturday, 4pm–12:30am) with 40 hours per week, assisting tenants, conducting wellness checks, and enforcing house rules.

The job includes documenting observations and providing crisis intervention as needed. Requirements include a high school diploma or equivalent, and strong communication and interpersonal skills.

Qualifications

• High School Diploma or equivalent; basic computer literacy including Word/Outlook/Excel.
• College degree preferred but not required.
• Strong written and verbal communication skills are essential.

Responsibilities

• Provide evening presence with regular rounds and tenant wellness checks.
• Uphold tenant rights, manage occupancy agreements and house rules.
• Set limits when appropriate and provide crisis intervention as needed.
• Note maintenance or housekeeping issues and escalate to appropriate staff.
• Attend trainings and meetings as required.

Skills

Communication

Interpersonal skills

Observational skills

Documentation

Bilingual

Education

High School Diploma or equivalent

College degree

Tools

Microsoft Word

Outlook

Excel

Job description

Description

SCHEDULE: 40 hours per week; Tuesday-Saturday, 4pm -12:30am.

Pays $21.40 - $23.97 per hour DOE (Salary ranges provided are based on relevant experience and skill set)

Plus $2.00 (shift differential pay) for every hour worked between 11:00pm – 7:00am

LOCATION: 140 Clarendon Street, Boston

SUMMARY OF THE POSITION:

The Residential Counselor will provide an evening presence, doing regular rounds throughout the building, being available to tenants as necessary, assisting with regular daily tenant wellness checks, observing and upholding the rights of tenants, overseeing occupancy agreement and house rule compliance, setting limits when appropriate, and providing crisis intervention as necessary. Counselors will contribute to the physical upkeep of the building by noting any housekeeping or maintenance issues that arise during their shift, resolving these problems where possible, and forwarding concerns to appropriate staff for later resolution when necessary.

Occasional daytime availability will be required for trainings, meetings and other obligations. This person will be an important member of a team, which has as its goal assisting our tenants to achieve the very highest possible quality of life.

Requirements

EDUCATION/TRAINING:

REQUIRED:

• High School Diploma or equivalent· Computer literacy, proficient with Microsoft Word, Outlook, Excel

PREFERRED:

• College degree

KNOWLEDGE/EXPERIENCE:

REQUIRED:

• Ability to work well with a diverse population.
• Excellent communication, interpersonal, and observational skills.
• Strong writing skills, ability to document observations
• Experience working with people with active and untreated mental illness including substance use disorders

PREFERRED:

• Prior experience in residential management, direct service with people with behavioral health challenges
• Experience working with people who have been homeless
• Familiarity with Harm Reduction approach to working with people with Behavioral Health challenges.
• Experience using crisis intervention
• Knowledge of substance use disorder issues and of mental illness· Bilingual