Relief Manager

Big 5 Sporting Goods Corporation; Klamath Falls (OR); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Dental

Medical

Vision Insurance

Savings and Profit-Sharing Plan-401k/R

Paid Personal Time Off

Sick Leave

Vacation

Company-sponsored Education Assistance

Life Insurance

Employee Merchandise Discount

Employee Referral Program

Ticket Discounts to Top Attractions

Pet Insurance

Kinecta Credit Union Membership

Job summary

Big 5 Sporting Goods is seeking a Relief Manager to lead the store in the Store Manager's absence, ensuring smooth daily operations and top-tier service. You will guide sales associates, handle inquiries, and uphold promotional signage and store policies.

Ideal candidates bring energy, sports-mindedness, and solid customer service experience. Training is provided to advance within our management team, with opportunities for growth across our western US locations.

Qualifications

• Must be 21 years or older and able to work in a fast-paced retail environment.
• Strong communication and interpersonal skills are essential.
• High School diploma or GED required.

Responsibilities

• Operate the store in the absence of the Store Manager.
• Provide excellent customer service and assist customers throughout the store.
• Answer phone calls and respond to customer inquiries.
• Recommend products and suggest add-on sales.
• Merchandising and compliance with all company policies.
• Opening and closing of the store.
• Train newly hired associates and direct sales staff.

Skills

Communication skills

Customer service

Organizational skills

Leadership

Retail experience

Education

High School diploma or GED

Job description

Description

Withnearly 400stores across the western United States, Big 5 Sporting Goods is the neighborhood store that gets you ready to play. For over 70 years, everything we do comes down to having the most energetic, sports-minded individual on our team.

Role Overview

The Relief Manager position is the perfect career opportunity for the sports and outdoorenthusiast. The qualities of our team members serve as a foundation for future growth, and our managers provide leadership and direction to the entire store team.

Our Relief Manager gains knowledge and experiencerequiredfor promotion to higher management positions underdirectionof experienced personnel, by performing the following duties personally or through subordinates. A well-defined training program will be provided to help you develop your way in our management structure. Candidates who apply for this position should be enthusiastic, energetic, sports-minded people with solid customer service backgrounds and/or educational paths well-suited for the industry.

Primary Duties

• Successful operation of store in the absence of the Store Manager
• Provide excellent customer service andassistcustomers throughout the store
• Answer phone calls and respond to customer inquiries
• Recommend products and suggest add-on sales
• Merchandising and complianceofall company policies
• Setting promotional signage
• Checking and retrieving merchandise from stockroom as needed
• Maintain a clean, organized, and fully stocked sales floor
• Opening and closing of the store
• Training newly hired associates
• Directing sales and cashier associates throughout the store
• Inventory control and enforcement of loss prevention policies
• Enforcement of all company policies
• Perform or may performadditionalduties as assigned by management and supervision

Position Requirements

• Must be 21 years of age or older
• Strong communicationand interpersonal skills
• Mustpossessbasic organizational and/or applicable math skills
• Detail-oriented and reliable
• Ability to work in a fast-paced environment
• Basic knowledge of sporting goods is a plus
• MustpossessHigh School diploma, GED, or High School Equivalency Exam
• Flexible Scheduling
• Upon accepting a position offered, candidate will be subject to E-Verify
• Light to moderate lifting may berequired, with or without reasonable accommodation

• Dental
• Medical
• Vision Insurance
• Savings and Profit-Sharing Plan-401k/Roth IRA
• Paid Personal Time Off
• Sick Leave
• Vacation
• Company-sponsored Education Assistance
• Life Insurance
• Employee Merchandise Discount
• Employee Referral Program
• Ticket Discounts to Top Attractions and Events
• Pet Insurance
• KinectaCredit Union Membership.

Pay Scale: $16.46 - $16.94 per hour

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.