Release Readiness Manager: Cross-Functional Deploys

First American Title Company; United States; Remote; USD 85,000 - 113,000; Full time

Job summary

First American Title Company is seeking an Implementation Release Manager to coordinate business and operational readiness for new product and process releases. You will partner with Product, Process, Business Validation, Learning & Development, Product Marketing, and Implementation teams to ensure readiness, testing, communication, and go-live support.

You will monitor the release pipeline, identify risks, and guide cross-functional teams through complex changes while maintaining focus on

Qualifications

• Bachelor’s degree or equivalent combination of education and experience.
• Typically have 4+ years of related experience.
• Experience in implementation, program or project management, business operations, operational readiness, deployment, or a related field.
• Experience coordinating initiatives across technical, operational, and business teams.
• Experience supporting product, process, technology, or other organizational change and release activities preferred.

Responsibilities

• Coordinate business and operational readiness activities for upcoming product and process releases, including timing, audience, impact, and dependencies.
• Maintain centralized visibility into the release pipeline and overall readiness of upcoming changes.
• Partner with Product, Process, Business Validation, Learning & Development, Product Marketing, and Implementation teams to coordinate release requirements and handoffs.
• Track readiness across testing, training, communications, documentation, and implementation support.
• Identify and elevate gaps, risks, and dependencies that may impact release readiness or the end-user experience.
• Support release go/no-go decisions by providing visibility into business, operational, and user readiness.
• Assess how product and process changes may affect existing workflows and communicate relevant impacts to Implementation teams and stakeholders.
• Ensure Implementation teams have appropriate advance visibility and information to effectively support users through releases.
• Support consistent release governance and adherence to established release readiness requirements.
• Monitor release outcomes and user feedback and recommend improvements to release processes, coordination, and cross-functional handoffs.

Skills

Release management

Operational readiness

Cross-functional collaboration

Stakeholder communication

Project coordination

Education

Bachelor’s degree

Tools

Project management tools

Workflow management tools

Job description

First American Title Company is seeking an Implementation Release Manager to coordinate business and operational readiness for new product and process releases. You will partner with Product, Process, Business Validation, Learning & Development, Product Marketing, and Implementation teams to ensure readiness, testing, communication, and go-live support.

You will monitor the release pipeline, identify risks, and guide cross-functional teams through complex changes while maintaining focus on