Release Management Process Analyst — Drive Deployments

Delta Dental Ins.; Oakland (CA); Hybrid; USD 81,265 - 176,073; Full time

Benefits offered by this job

Hybrid work model

Job summary

Delta Dental Ins. is seeking a Process Analyst – Release Management to support development, execution, and improvement of release processes across technology teams. The role reduces release risk, improves deployment quality, and drives operational excellence through standardized practices.

The ideal candidate collaborates with Engineering, DevOps, Infrastructure, QA, Product Management, and business stakeholders to ensure controlled, repeatable deployments and governance-aligned releases.

Qualifications

• Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field.
• 2+ years of professional experience supporting software release management, release engineering, release deployment, DevOps operations, or related technology functions in a multi-application environment.
• Experience coordinating and executing software releases across multiple applications, platforms, and technology teams.
• Experience with software release management, release deployment, change management, and CI/CD practices.
• Experience using GitHub, including Repositories and GitHub Actions; GitHub Copilot experience preferred.
• Experience with DevOps and release automation tools Rundeck and Datadog.

Responsibilities

• Coordinate and support release planning, scheduling, and deployment activities across multiple technology teams.
• Maintain release calendars and assist in managing release dependencies and conflicts.
• Monitor release readiness by tracking approvals, testing completion, implementation plans, and rollback procedures.
• Support release execution activities and assist in resolving process-related issues during release events.
• Ensure release documentation is complete, accurate, and maintained according to organizational standards.
• Create and maintain process documentation/workflows, knowledge articles and self-service guidance for applicable IT Services
• Collect business requirements for policy and process improvement, including automation efforts
• Conduct maturity assessments against policy/process activities to highlight areas for improvement or concerns
• Update and manage standards for multiple processes, including interdependencies
• Establishes controls to review and prioritize requirements for tool and process designs.

Skills

Release planning

Cross-functional collaboration

Data analysis

ITIL/ITSM

SDLC/Agile

GitHub

Rundeck

Datadog

Docker

Azure Cloud

CI/CD

Education

Bachelor's degree in Computer Science/Information Systems/Engineering

Tools

GitHub

GitHub Actions

Rundeck

Datadog

Ivanti

Jira

Confluence

WebLogic

Docker

Azure Cloud

Job description

Delta Dental Ins. is seeking a Process Analyst – Release Management to support development, execution, and improvement of release processes across technology teams. The role reduces release risk, improves deployment quality, and drives operational excellence through standardized practices.

The ideal candidate collaborates with Engineering, DevOps, Infrastructure, QA, Product Management, and business stakeholders to ensure controlled, repeatable deployments and governance-aligned releases.