Relativity SME - eDiscovery Architect & Trainer

CGS Federal (Contact Government Services); Charlotte (NC); On-site; USD 110,000 - 160,000; Full time

Benefits offered by this job

Health, Dental, Vision

Life Insurance

401k

Flexible Spending Account (FSA)

Paid Time Off

Job summary

CGS Federal is seeking a Relativity SME to join the eDiscovery team in Charlotte. You will collaborate with Relativity staff to resolve software issues, test releases, and create templates, views, scripts, or workflows that span multiple workspaces or an entire division.

You will remain proficient in Relativity, engage with the Relativity User Portal, and advocate for feature enhancements. A U.S. citizen with active clearance is preferred.

Qualifications

• At least ten years of litigation support experience including preferably four years of progressively more advanced Relativity experience.
• Relativity RCA certification.
• Excellent oral and written communication skills.

Responsibilities

• Provide advanced-level support and guidance in the use of Relativity to attorneys, investigators, and the Litigation Support Specialists.
• Perform specialized data culling and identification in Relativity for search terms, date ranges, folder paths, and domain types using complex searches and custom indices for matters involving litigation holds and other DOE/OGC/OIG matters.
• Work with the CFTC's technical support group to resolve user issues with access, slowness, freezing, and viewer installation.
• Work directly with Relativity’s staff as needed to resolve software-specific issues.
• Play a key role in testing Relativity software releases as well as setting up and establishing templates, views, scripts, or workflows used across all workspaces or the workspaces of an entire division.
• Remain proficient in Relativity and all its analytics tools by keeping abreast of all changes to or upcoming changes to the software including any software integrations and plugins.
• As CFTC staff members identify new features they would like to be included in Relativity, promote ideas through the Relativity Portal and collaborate with eLaw to advocate them.
• Perform Relativity demos, conduct training, and create user documentation for various workflows.

Job description

CGS Federal is seeking a Relativity SME to join the eDiscovery team in Charlotte. You will collaborate with Relativity staff to resolve software issues, test releases, and create templates, views, scripts, or workflows that span multiple workspaces or an entire division.

You will remain proficient in Relativity, engage with the Relativity User Portal, and advocate for feature enhancements. A U.S. citizen with active clearance is preferred.