Relationship Specialist - Seasonal

Landus Ag; Iowa; On-site; USD 42,000 - 65,000; Full time

Job summary

Landus Ag is seeking a Relationship Specialist to deliver excellent customer service to farmer owners and support sales activities across agronomy, feed, and grain products. You will be part of a team that ensures timely help and accurate processing of contracts and invoices.

You will use a CRM system to log sales activities and collaborate with colleagues on inventory and policy adherence while supporting daily operations and credit guidelines.

Qualifications

• Must have a valid state driver's license.
• Ability to lift up to 50 pounds.
• Associate's degree or equivalent education/experience.
• One year of related experience preferred.
• Understand seasonality of an agricultural cooperative.

Responsibilities

• Provide outstanding customer service and prompt attention to farmer owners.
• Maintain and grow agronomy and feed sales with existing customers.
• Process grain contracts, inter-company feed orders, and inventory transfers.
• Document and submit sales calls in the CRM system.
• Assist with inventory control and prepare accurate invoices.
• Follow Landus credit, sales, and inventory policies.

Skills

Customer service

Sales support

Communication

Education

Associate's degree or equivalent

Tools

CRM software

Invoicing

Job description

Description

How will you have an impact in this role?

The Relationship specialist will provide outstanding customer service and will ensure prompt attention to our farmer owners. You will be a part of a supportive team ensuring customers get the help they need.

What will you do?

• Ensure customer satisfaction by prompt attention assisting or directing customers to the appropriate areas to meet their needs.
• Maintain and increase agronomy and feed sales, grain origination and marketing with existing customers and grow business with new customers, as applicable.
• Ability to complete grain contracts, inter-company feed orders, and inventory transfers and purchases, if applicable.
• Act as a resource for other employees on operational procedures for scale/receiving area, invoicing, and grain contracts.
• Understand how to document and submit sales call information in CRM (Customer Relationship Management System).Assist with inventory control of products offered at the location.
• Maintain inventory of office supplies.
• Prepare accurate/timely invoices; assure equitable calculation of products/services provided.
• Working knowledge of Landus credit, sales, and inventory policies
• Daily verification of sales invoices for accuracy
• Monitor agronomy sales contracts/prepay for accuracy

Requirements

The ideal candidate will have:

• Must have a valid state driver's license.
• Must be able to move/lift up to 50 pounds.
• Associate's degree (A. A.) or equivalent from two-year college or technical school; or two to five years related experience and/or training; or equivalent combination of education and experience.
• One year of related experience.
• Understand the seasonality of an agricultural cooperative and the in-season time commitment.

Equal Opportunity Employer/Minorities/Women/Veterans/Disabled