Relationship Manager

Confidential; Pittsburgh (Allegheny County); On-site; USD 60,000 - 90,000; Full time

Job summary

Confidential in Pittsburgh seeks a Relationship Manager to build and maintain strong relationships with clients and candidates, understanding staffing needs and delivering quality staffing solutions. The role requires excellent communication, client-focused service, and a deep understanding of the staffing industry, with opportunities to collaborate across internal teams and drive growth.

Join a dynamic staffing agency team in the greater Pittsburgh area and contribute to delivering timely,

Qualifications

• Experience building and maintaining client relationships in staffing
• Strong communication and interpersonal skills
• Ability to identify client staffing needs and propose solutions
• Negotiation and contract understanding for service agreements

Responsibilities

• Develop and nurture long-term relationships with existing clients to understand staffing requirements.
• Identify and prospect new clients to expand the agency’s client base.
• Act as primary point of contact for clients, addressing queries and resolving issues promptly.
• Collaborate with internal teams to understand job requirements and source suitable candidates.
• Present shortlisted candidates to clients and coordinate interviews.
• Negotiate terms, contracts, and service agreements with clients and candidates.
• Monitor industry trends to identify new business opportunities.
• Ensure client satisfaction by providing exceptional service and timely delivery.
• Maintain records of client interactions, placements, and contracts.
• Conduct periodic reviews with clients to assess satisfaction and gather feedback for continuous improvement.

Skills

Client relationship management

Excellent communication

Sales & negotiations

Recruitment coordination

Job description

We are seeking a dynamic and proactive Relationship Manager to join our staffing agency. The successful candidate will be responsible for building and maintaining strong relationships with clients and candidates, understanding their staffing needs, and ensuring the delivery of quality staffing solutions. This role requires excellent communication skills, a client-focused approach, and a deep understanding of the staffing industry.

Key Responsibilities

• Develop and nurture long-term relationships with existing clients to understand their staffing requirements.
• Identify and prospect new clients to expand the agency’s client base.
• Act as the primary point of contact for clients, addressing queries and resolving issues promptly.
• Collaborate with internal teams to understand job requirements and source suitable candidates.
• Present shortlisted candidates to clients and coordinate interviews.
• Negotiate terms, contracts, and service agreements with clients and candidates.
• Monitor industry trends and competitor activities to identify new business opportunities.
• Ensure client satisfaction by providing exceptional service and timely delivery.
• Maintain accurate records of client interactions, placements, and contractual agreements.
• Conduct periodic reviews with clients to assess satisfaction and gather feedback for continuous improvement.