Strategic Staffing Relationship Manager

Confidential; Warrendale (Allegheny County); On-site; USD 55,000 - 85,000; Full time

Job summary

Confidential, a staffing agency in Warrendale, is seeking a dynamic Relationship Manager to nurture client relationships and coordinate staffing solutions. You will engage with clients to understand their hiring needs and work with internal teams to source qualified candidates.

The role emphasizes excellent communication, timely delivery, and strong negotiation to ensure high client satisfaction and repeat business.

Qualifications

• Prior experience in staffing or recruitment is preferred.
• Proven ability to build and maintain client relationships.
• Strong communication and negotiation skills.
• Understanding of staffing industry dynamics.

Responsibilities

• Develop and nurture long-term relationships with existing clients to understand their staffing requirements.
• Identify and prospect new clients to expand the agency’s client base.
• Act as the primary point of contact for clients, addressing queries and resolving issues promptly.
• Collaborate with internal teams to understand job requirements and source suitable candidates.
• Present shortlisted candidates to clients and coordinate interviews.
• Negotiate terms, contracts, and service agreements with clients and candidates.
• Monitor industry trends and competitor activities to identify new business opportunities.
• Ensure client satisfaction by providing exceptional service and timely delivery.
• Maintain accurate records of client interactions, placements, and contractual agreements.
• Conduct periodic reviews with clients to assess satisfaction and gather feedback for continuous improvement.

Skills

Relationship management

Client communication

Sourcing candidates

Negotiation

Job description

Confidential, a staffing agency in Warrendale, is seeking a dynamic Relationship Manager to nurture client relationships and coordinate staffing solutions. You will engage with clients to understand their hiring needs and work with internal teams to source qualified candidates.

The role emphasizes excellent communication, timely delivery, and strong negotiation to ensure high client satisfaction and repeat business.