Recruitment Manager (Relationship Manager)

Confidential; Warrendale (Allegheny County); On-site; USD 90,000 - 130,000; Full time

Job summary

Confidential is seeking an experienced Recruitment Manager to lead our recruitment team and drive end-to-end hiring for diverse clients across multiple industries. You will manage recruiters, set targets, coach, and monitor performance to ensure timely delivery of high-quality candidates.

You will develop sourcing strategies, maintain client relationships, and analyze recruitment metrics to continuously improve processes and outcomes.

Qualifications

• Bachelor's degree in HR, business, or related field.
• 5–8+ years in recruitment, with 2+ years in leadership role.
• Proven experience handling multiple clients and high-volume hiring.
• Strong knowledge of recruitment methodologies and sourcing techniques.
• Experience using ATS, job portals, and LinkedIn Recruiter.
• Excellent communication, negotiation, and stakeholder management skills.

Responsibilities

• Lead, mentor, and manage a team of recruiters and senior recruiters.
• Set individual and team hiring targets and monitor performance.
• Conduct regular coaching, training, and performance reviews.
• Foster a collaborative, high-performance recruitment culture.
• Oversee full recruitment lifecycle from sourcing to offer management.
• Maintain recruitment quality metrics including turnaround time and ratios.
• Build and maintain strong client relationships and understand hiring needs.
• Develop sourcing strategies and stay updated on market trends.
• Ensure adherence to processes, SLAs, and company policies.

Skills

Leadership

Team management

Recruitment strategies

Stakeholder management

Sourcing techniques

People management

Education

Bachelor's degree in Human Resources or related field

Tools

ATS

LinkedIn Recruiter

Job portals

Job description

We are seeking an experienced and results-driven Recruitment Manager to lead our recruitment team and drive end-to-end hiring for our clients. The ideal candidate will be responsible for managing recruiters, ensuring timely delivery of quality candidates, maintaining client relationships, and achieving recruitment targets across multiple industries and functions.

The Recruitment Manager will play a key role in developing recruitment strategies, improving team performance, and ensuring exceptional client and candidate experiences.

Key Responsibilities

• Lead, mentor, and manage a team of recruiters and senior recruiters.
• Set individual and team hiring targets and monitor performance.
• Conduct regular coaching, training, and performance reviews.
• Foster a collaborative, high-performance recruitment culture.

Recruitment Delivery

• Oversee the full recruitment lifecycle, including sourcing, screening, interviewing, and offer management.
• Ensure timely fulfillment of client requirements with high-quality candidates.
• Support recruiters in handling niche, critical, and leadership hiring.
• Maintain recruitment quality metrics including turnaround time, submission-to-interview ratio, and offer-to-join ratio.

Client Management

• Build and maintain strong relationships with existing clients.
• Understand client hiring needs and workforce planning.
• Conduct regular client review meetings and provide recruitment updates.
• Resolve escalations and ensure high levels of client satisfaction.

Recruitment Strategy

• Develop sourcing strategies using job portals, LinkedIn, social media, referrals, networking, and database mining.
• Identify new sourcing channels to improve candidate quality and pipeline.
• Stay updated on industry hiring trends, salary benchmarks, and market intelligence.

Process & Compliance

• Ensure adherence to recruitment processes, SLAs, and company policies.
• Maintain accurate records in the Applicant Tracking System (ATS) and CRM.
• Generate recruitment reports and dashboards for management.
• Monitor recruitment KPIs and implement continuous process improvements.

Business Support

• Collaborate with Business Development and Account Management teams to support new client acquisitions.
• Participate in client meetings, requirement discussions, and workforce planning.
• Assist in preparing recruitment proposals and staffing solutions.

Key Performance Indicators (KPIs)

• Time-to-fill
• Submission-to-interview ratio
• Interview-to-offer ratio
• Offer acceptance rate
• Candidate joining ratio
• Client satisfaction score
• Team productivity
• Revenue contribution (where applicable)

Required Qualifications

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• 5-8+ years of recruitment experience, with at least 2 years in a team leadership role within a staffing or recruitment agency.
• Proven experience handling multiple clients and high-volume hiring.
• Strong knowledge of recruitment methodologies and sourcing techniques.
• Experience using Applicant Tracking Systems (ATS), job portals, and LinkedIn Recruiter.
• Excellent communication, negotiation, and stakeholder management skills.

Preferred Skills

• Strong leadership and people management abilities.
• Client relationship management.
• Team mentoring and coaching.
• Excellent organizational and time management skills.
• Analytical mindset with experience using recruitment metrics.
• Ability to work in a fast-paced, target-driven environment.
• Strong problem-solving and decision-making capabilities.